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  • 1.  Training Hours Per Year (Maintenace Technician)

    Posted 12-15-2020 08:21 AM
    ​​Hello all,

    If I were to create a KPI for maintenance technician training hours, is there an industry standard or suggested amount of hours per year?  I ask in order to set a target.


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    Devin Fennell, CMRP
    Reliability Engineer
    Albany GA
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  • 2.  RE: Training Hours Per Year (Maintenace Technician)

    Posted 12-15-2020 10:13 AM
    Edited by Torbjorn Idhammar 12-15-2020 10:14 AM
    Hello Devin, 

    I think the current standard is 0 for skills training.  :)  I have never seen a standard here, in Canada or elsewhere in the world.  I think it depends a bit on your hiring standards and the skills you actually need.  For example:

    1.  Do you hire skilled people, meaning you test their skills, pay well, etc?  This will impact the training you need.

    2.  Do you send out most repairs (Pumps, motors, hydraulics,) or do you repair in-house?  This will impact the skills you need inside the gates, hence the training.

    3.  Do you have clearly defined skills that you need?  If not, I would start there, there are good templates available.

    4.  Do you assess the current skills, I noticed it varies greatly between industries, companies and parts of the world.

    I think it is important to think these things through.  If you simply throw out a number to management, they will ask what you base that number on, and you are back to square 1.

    Hope it helps, sorry for not having a silver bullet answer.

    ------------------------------
    Torbjorn Idhammar
    President & CEO
    IDCON, Inc.
    http://www.idcon.com
    Raleigh NC
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  • 3.  RE: Training Hours Per Year (Maintenace Technician)

    Posted 12-16-2020 08:05 AM
    I agree with Torbjorn, it is important to think it through. "Thinking through" constitutes a "design" process. Design is the steps through which you progress to ultimately arrive at the "KPI" for your plant, and execute and track training to the individuals.

    There is considerable written in literature for a process. You should gather several and then layout the steps you will take to develop a training plan and generate a preliminary and final "KPI" along the way.

    Richard G. Lamb, PE, CPA







  • 4.  RE: Training Hours Per Year (Maintenace Technician)

    Posted 12-16-2020 08:34 AM
      |   view attached
    Devin,
    Have you checked out the SMRP Compendium of Metrics? Under Pillar 4 - Organization and Leadership is Metric 4.2.2 Maintenance Training Hours and it is reported that the Best In Class Target Value is 80 Hours Per Year.

    I have attached a copy of the metric to this reply and if you would like to discuss further please feel free to contact me at paul.dufresne@reliabilitypb.com, I used to be an active member of the Best Practices committee and have spent years reviewing and updating these metrics.

    I hope this helps.

    Best Regards,
    Paul

    ------------------------------
    Paul Dufresne
    President
    Reliability Playbook
    Umatilla FL
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    Attachment(s)

    pdf
    Metric 4.2.2.pdf   178 KB 1 version


  • 5.  RE: Training Hours Per Year (Maintenace Technician)

    Posted 12-17-2020 11:35 AM

    Do the practices of a mature profession derive rather than prescribe? This forum thread is a good one upon which to ask the question.

    Is a profession mature that makes decisions and controls on prescribed KPIs for best-in-class targets? This is compared to a profession that derives what an organization's targets should be as the finding of a process that arrives at them in the context of a larger operational issue.

    Is our profession mature? For example, the SMRP offers a best-in-class KPI of 80 hours training, whereas Daniel Ortiz previously proposed a process to design and manage training, and from both extract the measures that provide the insight that matters.

    We can see why it matters by asking ourselves this question. The SMRP's best-in-class target is two paid weeks per craft person. If we were senior management, would we want to see the work papers arriving at 80 hours and what we get for the money? Or would we be willing to accept 80 hours on faith? Is this why our profession often complains, to paraphrase Rodney Dangerfield, "We get no respect at all."

    Richard G. Lamb, PE, CPA




    Original Message


  • 6.  RE: Training Hours Per Year (Maintenace Technician)

    Posted 12-17-2020 12:40 PM

    Paul,

     

                  Thanks for highlighting this part of the BOK on training. I will be putting this to good use shortly!

     

    Wayne Ellington

    CMRP; Maintenance Supervisor

    Reliability Centered Maintenance & Engineering

     

    Nissan Group of North America

    Phone: +1 615-459-1770 

    Mobile: +1 615-289-5715

     

     


     




    Original Message


  • 7.  RE: Training Hours Per Year (Maintenace Technician)

    Posted 12-16-2020 08:54 AM
    Hi. Devin.

    If your company works with the "business processes" model (or something similar), it is possible that the company has defined the Requirements for Personnel Profiles and Skills (RPPS) for the people who have to be there. We have our abilities, but in almost all cases these abilities never match 100% with the RPPS. The gap between our skills and RPPS should lead the organization to create a "Skills Gap Closure Plan (SGCP)". The KPI would be defined by compliance with the gap closure plan and not by hours spent sitting in a classroom (on site or online). The SGCP would be reviewed and updated every year or two.

    For all, Merry Christmas and Happy 2021.

    ------------------------------
    [Daneil] [Ortiz Plata] [CMRP, A55K]
    [Mechanical Engineer,
    M.Sc. Maintenance Management]
    [Ortiz Ruiz Consultores]
    [Bogotá] [Colombia]
    ------------------------------



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