All Member Open Forum

Hi - My site uses SAP PM CCMS. I am curious if anyone has advice on how to formulate a Proactive Work KPI. While it is straightforward to get counts / hours of PMs and CBM activities completed in a time period, and then to divide it be All Work to get a percentage, it is not so simple to define what body of corrective maintenance should be considered proactive. I am aware of the definitions and the tree (see below) within SMRP metrics 5.4.2 (Proactive Work) and 5.1.2 (Corrective Maintenance Hours). Specifically, I'm looking for guidance on:

1. Philosophically defining what corrective work can be considered Proactive (5.4.2 = 'stemming from a structured ID program'). So for example, do you include repairs of leaks that were detected via a scheduled inspection within your CMMS / scheduled rounds? Or should a repair of the leak prior to Breakdown be considered proactive, regardless of who and how the detection occurred? Are all repairs that are detected prior to it becoming a system failure assumed to be proactive? I see merit in this approach being YES, but I'm curious what others do here.
2. Within SAP CMMS, I was considering all RMOPs with Activity Type "INS" would be corrective-proactive. This would be the body of work orders that are "reconditioning," but not Breakdowns. I am defining Breakdown here as an event resulting a system being offline, or needing to be taken offline for repair. Possibly only reactive (emergent work interrupting weekly maintenance schedule) should be considered a breakdown here?

Hi - My site uses SAP PM CCMS. I am curious if anyone has advice on how to formulate a Proactive Work KPI. While it is straightforward to get counts / hours of PMs and CBM activities completed in a time period, and then to divide it be All Work to get a percentage, it is not so simple to define what body of corrective maintenance should be considered proactive. I am aware of the definitions and the tree (see below) within SMRP metrics 5.4.2 (Proactive Work) and 5.1.2 (Corrective Maintenance Hours). Specifically, I'm looking for guidance on:

1. Philosophically defining what corrective work can be considered Proactive (5.4.2 = 'stemming from a structured ID program'). So for example, do you include repairs of leaks that were detected via a scheduled inspection within your CMMS / scheduled rounds? Or should a repair of the leak prior to Breakdown be considered proactive, regardless of who and how the detection occurred? Are all repairs that are detected prior to it becoming a system failure assumed to be proactive? I see merit in this approach being YES, but I'm curious what others do here.
2. Within SAP CMMS, I was considering all RMOPs with Activity Type "INS" would be corrective-proactive. This would be the body of work orders that are "reconditioning," but not Breakdowns. I am defining Breakdown here as an event resulting a system being offline, or needing to be taken offline for repair. Possibly only reactive (emergent work interrupting weekly maintenance schedule) should be considered a breakdown here?

Hi - My site uses SAP PM CCMS. I am curious if anyone has advice on how to formulate a Proactive Work KPI. While it is straightforward to get counts / hours of PMs and CBM activities completed in a time period, and then to divide it be All Work to get a percentage, it is not so simple to define what body of corrective maintenance should be considered proactive. I am aware of the definitions and the tree (see below) within SMRP metrics 5.4.2 (Proactive Work) and 5.1.2 (Corrective Maintenance Hours). Specifically, I'm looking for guidance on:

1. Philosophically defining what corrective work can be considered Proactive (5.4.2 = 'stemming from a structured ID program'). So for example, do you include repairs of leaks that were detected via a scheduled inspection within your CMMS / scheduled rounds? Or should a repair of the leak prior to Breakdown be considered proactive, regardless of who and how the detection occurred? Are all repairs that are detected prior to it becoming a system failure assumed to be proactive? I see merit in this approach being YES, but I'm curious what others do here.
2. Within SAP CMMS, I was considering all RMOPs with Activity Type "INS" would be corrective-proactive. This would be the body of work orders that are "reconditioning," but not Breakdowns. I am defining Breakdown here as an event resulting a system being offline, or needing to be taken offline for repair. Possibly only reactive (emergent work interrupting weekly maintenance schedule) should be considered a breakdown here?

Earnest,

This is a great discussion.  Outside of the technical was to calculate with SAP, I just want to give you a heads up on the use of these metrics.

When attempting to acheive 50% of CW from Structured Work, there are cautionary items to look for.  The definition of CW from Structured Work is very important because PM inspections if loosely defined can keep your org in a reactive state.  Make sure that the work discovered when doing a PM is listed as a failure mode on the PM.  If someone finds work and it is not listed on the PM, then it should be counted as CW not from Structured.  Otherwise, a loosely written inspection can cover all finds when the technician is in the area and the org doesn't have the granularity to do continuous improvement cycle on the inspection, thus remaining in a reactive state. 

Hi - My site uses SAP PM CCMS. I am curious if anyone has advice on how to formulate a Proactive Work KPI. While it is straightforward to get counts / hours of PMs and CBM activities completed in a time period, and then to divide it be All Work to get a percentage, it is not so simple to define what body of corrective maintenance should be considered proactive. I am aware of the definitions and the tree (see below) within SMRP metrics 5.4.2 (Proactive Work) and 5.1.2 (Corrective Maintenance Hours). Specifically, I'm looking for guidance on:

1. Philosophically defining what corrective work can be considered Proactive (5.4.2 = 'stemming from a structured ID program'). So for example, do you include repairs of leaks that were detected via a scheduled inspection within your CMMS / scheduled rounds? Or should a repair of the leak prior to Breakdown be considered proactive, regardless of who and how the detection occurred? Are all repairs that are detected prior to it becoming a system failure assumed to be proactive? I see merit in this approach being YES, but I'm curious what others do here.
2. Within SAP CMMS, I was considering all RMOPs with Activity Type "INS" would be corrective-proactive. This would be the body of work orders that are "reconditioning," but not Breakdowns. I am defining Breakdown here as an event resulting a system being offline, or needing to be taken offline for repair. Possibly only reactive (emergent work interrupting weekly maintenance schedule) should be considered a breakdown here?

Hi - My site uses SAP PM CCMS. I am curious if anyone has advice on how to formulate a Proactive Work KPI. While it is straightforward to get counts / hours of PMs and CBM activities completed in a time period, and then to divide it be All Work to get a percentage, it is not so simple to define what body of corrective maintenance should be considered proactive. I am aware of the definitions and the tree (see below) within SMRP metrics 5.4.2 (Proactive Work) and 5.1.2 (Corrective Maintenance Hours). Specifically, I'm looking for guidance on:

1. Philosophically defining what corrective work can be considered Proactive (5.4.2 = 'stemming from a structured ID program'). So for example, do you include repairs of leaks that were detected via a scheduled inspection within your CMMS / scheduled rounds? Or should a repair of the leak prior to Breakdown be considered proactive, regardless of who and how the detection occurred? Are all repairs that are detected prior to it becoming a system failure assumed to be proactive? I see merit in this approach being YES, but I'm curious what others do here.
2. Within SAP CMMS, I was considering all RMOPs with Activity Type "INS" would be corrective-proactive. This would be the body of work orders that are "reconditioning," but not Breakdowns. I am defining Breakdown here as an event resulting a system being offline, or needing to be taken offline for repair. Possibly only reactive (emergent work interrupting weekly maintenance schedule) should be considered a breakdown here?

Hi - My site uses SAP PM CCMS. I am curious if anyone has advice on how to formulate a Proactive Work KPI. While it is straightforward to get counts / hours of PMs and CBM activities completed in a time period, and then to divide it be All Work to get a percentage, it is not so simple to define what body of corrective maintenance should be considered proactive. I am aware of the definitions and the tree (see below) within SMRP metrics 5.4.2 (Proactive Work) and 5.1.2 (Corrective Maintenance Hours). Specifically, I'm looking for guidance on:

1. Philosophically defining what corrective work can be considered Proactive (5.4.2 = 'stemming from a structured ID program'). So for example, do you include repairs of leaks that were detected via a scheduled inspection within your CMMS / scheduled rounds? Or should a repair of the leak prior to Breakdown be considered proactive, regardless of who and how the detection occurred? Are all repairs that are detected prior to it becoming a system failure assumed to be proactive? I see merit in this approach being YES, but I'm curious what others do here.
2. Within SAP CMMS, I was considering all RMOPs with Activity Type "INS" would be corrective-proactive. This would be the body of work orders that are "reconditioning," but not Breakdowns. I am defining Breakdown here as an event resulting a system being offline, or needing to be taken offline for repair. Possibly only reactive (emergent work interrupting weekly maintenance schedule) should be considered a breakdown here?

Thanks to all who gave thoughtful and detailed replies! Definitely helps me to see where the gaps are in putting work into these bins.

Hi - My site uses SAP PM CCMS. I am curious if anyone has advice on how to formulate a Proactive Work KPI. While it is straightforward to get counts / hours of PMs and CBM activities completed in a time period, and then to divide it be All Work to get a percentage, it is not so simple to define what body of corrective maintenance should be considered proactive. I am aware of the definitions and the tree (see below) within SMRP metrics 5.4.2 (Proactive Work) and 5.1.2 (Corrective Maintenance Hours). Specifically, I'm looking for guidance on:

1. Philosophically defining what corrective work can be considered Proactive (5.4.2 = 'stemming from a structured ID program'). So for example, do you include repairs of leaks that were detected via a scheduled inspection within your CMMS / scheduled rounds? Or should a repair of the leak prior to Breakdown be considered proactive, regardless of who and how the detection occurred? Are all repairs that are detected prior to it becoming a system failure assumed to be proactive? I see merit in this approach being YES, but I'm curious what others do here.
2. Within SAP CMMS, I was considering all RMOPs with Activity Type "INS" would be corrective-proactive. This would be the body of work orders that are "reconditioning," but not Breakdowns. I am defining Breakdown here as an event resulting a system being offline, or needing to be taken offline for repair. Possibly only reactive (emergent work interrupting weekly maintenance schedule) should be considered a breakdown here?