I have been involved in Facilities Maintenance and Management for over 20 years now, starting in contractor services, the US Army, and then at Penn State University. Now I get to share this experience and the knowledge shared with me by so many great friends and colleagues along my journey. Enterprise Performance Management is important as it should shift the focus from individual performance, to enabling cross functional teams throughout an organization to empower all employees in delivering the mission, vision, and values. If everyone understands, buys-in, and feels there is transparent communication around the goals, performance will happen intrinsically.