Thanks Mike and yes. Regarding procedures, I have recommended reversing 80/20 when nothing is documented. I took over O&M of 17 hydroelectric plants in CA, WA, ID in 2014. The techs knew their plants and how to do the dailies and start or stop them. Breakdowns were all managed as a onetime event. Fix it and move on. One plant was built in 1904 and all had limited to zero standard operating procedures (SOP). I told them write what you know and give it to me even if only 20% or less of what you think it should be. 20% from one tech and 15% from another, etc., It was over a year, but we had 50% to 80% complete SOP for everything and more importantly, they learned how to create and revise SOP. They were also writing maintenance procedures as the repaired breakdowns. They also realized planned work is safer work, statistically about 80%.
Give a person a fish or teach them how to fish? Often both, but without education, the fish has value for a few hours.
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Larry James
Reno NV
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Original Message:
Sent: 09-15-2023 08:15 AM
From: Mike Palm
Subject: Improve or fall behind. Status quo = status failure.
Spot on, Larry. I've seen situations where people wanted to get everything perfect before they rolled it out. The results is spending a lot more time with the "what if's", only to find out the "what if's" you didn't think of when you go live and get discouraged by "failure".
Better to use an 80/20 rule. When your design is about 80% right, waste no more time. Start a shakedown cruise. Push your ship in the water, ready to address anything that goes wrong or needs finetuning during the period. Once done, then declare victory.
An additional benefit can be participation of the employees using what you're putting in place. Let them know when you start live and solicit their input. They can be part of the final "design", fixing what's needed to be successful, engaging their ownership.
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Mike Palm
Managing Partner
Convergent Results
Cockeysville MD
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