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Not able to schedule exam for CMRP

1. Not able to schedule exam for CMRP

Recommend
JAYDEEPBHAI BODAR
Posted 01-08-2024 04:24 AM
| view attached
I have join SMRP since sept 2023.

While I planning to schedule exam ,error showing "there was error exporting the candidate data".

Anyone can help on this already write email to certify@smrp.org ,no reply from there.

Refer number for SMRP:643573.

Mo:9638043512

------------------------------
JAYDEEPBHAI BODAR
Shell India Market Privet Limited
Surat
------------------------------
2. RE: Not able to schedule exam for CMRP

Recommend
Ahmad Habshi
Posted 01-09-2024 08:40 AM
Hello

I have the same issue

Customer #: 557973

------------------------------
Ahmad Raafat Saeed Habshi PMP
Amazon
Cairo
------------------------------

Original Message
3. RE: Not able to schedule exam for CMRP

Recommend
Ashlee Jones
Posted 01-09-2024 11:53 AM
Hello Ahmad,

The reason you are seeing this error is because the address you listed in your SMRP Portal is not a standard address. As soon as you update the address, you will be able to login and schedule your exam. I hope this helps!

Best,

SMRP Staff

------------------------------
Ashlee Jones
Society for Maintenance & Reliability Professionals
------------------------------

Original Message
4. RE: Not able to schedule exam for CMRP

Recommend
Ashlee Jones
Posted 01-09-2024 11:52 AM
Hello JAYDEEPBHAI,

The reason you are seeing this error is because the address you listed in your SMRP Portal is not a standard address. As soon as you update the address, you will be able to login and schedule your exam. I hope this helps!

Best,

SMRP Staff

------------------------------
Ashlee Jones
Society for Maintenance & Reliability Professionals
------------------------------

Original Message
5. RE: Not able to schedule exam for CMRP

Recommend
Sherafgan Riaz
Posted 01-10-2024 04:00 AM
Please review your profile . And correct especially your home or permanent address . If you give very long address he didn’t accept . 2nd if your if your data still not accepted . Then email to info@SMRP and raise your issue . 5 to 10 working days you will receive answer . Thanks

Sent from my iPhone

Original Message
6. RE: Not able to schedule exam for CMRP

Recommend
CHINDADARIPET PALANI
Posted 01-14-2024 02:40 AM
Dear sir,
after login to schedule exam, under preference menu the following screen shot shows " only applies if you are taking an exam at your home or office" red circle highlighted but info@smrp.org Mr Ashlee Jones say we donot offer home exam.
Then why this preference given in the Pearson Vue take test ??
To collect exam fees only??
Any suggestion / views from forum is always appreciated
awaiting valuable reply - C.S.Palani

Original Message
7. RE: Not able to schedule exam for CMRP

Recommend
Sherafgan Riaz
Posted 01-14-2024 03:43 AM
Hello,
Yes they are right . You have to chose exam center . Even didn't see such option . Leave this option dear and go to exam center option .

Thanks

Sent from my iPhone

Original Message
8. RE: Not able to schedule exam for CMRP

Recommend
CHINDADARIPET PALANI
Posted 01-14-2024 01:08 PM
| view attached
Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

------------------------------
CHINDADARIPET PALANI BTech, VA II
reliability supvr
Qatar Energy
Al Wakra
------------------------------

Attachment(s)

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ.docx 363 KB 1 version

Original Message
9. RE: Not able to schedule exam for CMRP

Recommend
Sherafgan Riaz
Posted 01-15-2024 03:32 AM
Actually during training my trainer told me about exam center so i prefer exam center . From my home its almost 400 KM away . And i prefer you even exam center because at home may you have issues like internet speed , But at exam center they are responsible for any thing .

Sent from my iPhone

Original Message
10. RE: Not able to schedule exam for CMRP

Recommend
CHINDADARIPET PALANI
Posted 01-15-2024 04:31 AM
Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,
Please read my mail and check my screen shot i think you have not understood the problem it is not test center it is your application not going to next screen
I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to
create Pearsonvue web account red circle .when i click the link my name and customer id filled
after i fill my name customer id ref 2 screen shot
it say i have already account and sign required ref 3 rd screen shot
it say sign required again
you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

------------------------------
CHINDADARIPET PALANI BTech, VA II
reliability supvr
Qatar Energy
Al Wakra
------------------------------

Original Message
11. RE: Not able to schedule exam for CMRP

Recommend
Sherafgan Riaz
Posted 01-15-2024 08:07 AM
Hello dear
I read your email properly . I suggest you what i know , about this matter you should consult with specifically with pearson VUE via phone call or email . They definitely solve your issue . Their staff is so cooperative .

Regards

Sent from my iPhone

Original Message

12. RE: Not able to schedule exam for CMRP

Recommend

CHINDADARIPET PALANI

Posted 01-16-2024 06:15 AM
Edited by CHINDADARIPET PALANI 01-16-2024 06:30 AM

Dear sir,Please give me Pearson VUE email ID - C.S.Palani

"you should consult with specifically with pearson VUE via phone call or email" as per you

please refer the chat details with PearsonVUE phone number not working from qatar

Here is our general phone number for Middle East: +44-161-855-7397.

Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.

Thank you for contacting Pearson VUE, my name is Marlen. It is a pleasure to assist you. Please let me know your question.
exam test date not able to fix it say pending
when go to this page unable to edit
i paid 470 us dollaar
how getexam date

Dec 11, 2023, 4:23 PM
M

Marlen

Hello! Thank you very much for sharing the details of your exam registration. I am very sorry to see that situation with your Society for Maintenance &Reliability Professionals test. Definitely, I will be more than glad to find a solution. Just to confirm, did you pay for the authorization?
yes

Dec 11, 2023, 4:24 PM
M

Marlen

Great, Society for Maintenance &Reliability Professionals collects payment for the registration of the exam. I suggest waiting for the authorization letter.

All candidates must receive authorization to schedule an exam. The process can be resumed in 3 steps.

1) Candidate must apply with SMRP.

2) Once your authorization is granted, typically, you will receive an Authorization to Test Letter (ATT).

3) Candidates must be authorized to schedule the exam. The exam can be scheduled as soon as we have your profile records and authorization in the system.
i got this mail and click the link login now
it goes to this page
i cannot edit the details it is asking

Dec 11, 2023, 4:27 PM
M

Marlen

Thank you so much for the screenshots and I do understand the urgency of your scheduling. I am not seeing an account in our system. If you received the authorization today, we kindly ask you to wait. It takes time to receive your information from SMRP.
Chat Support

Thank you for your patience and understanding. I am still looking into your questions.
dec 8 i receive mail to login for exam test date
when i click login now below page is coming

Dec 11, 2023, 4:30 PM
M

Marlen

Thank you for the details and I sincerely appreciate the information. Your account is not registered under the Pearson VUE system. What I can suggest is to contact SMRP to know if they have sent us your profile and authorization records.
This is the official website and SMRP will assist you further with the authorization process.
Are you still there?
which menu to select
Dec 11, 2023, 4:35 PM
M

Marlen

Scroll down and click "contact" it will open this contact page.
Please inform we (Pearson) do not have records of your account. That is why, you have not registered for the exam.
Dec 11, 2023, 4:38 PM
M

Marlen

Yes, you can either call or email SMRP directly.
general enquiries mail i hav to select this mail id ?info@smrp.org

Dec 11, 2023, 4:39 PM
M

Marlen

Yes, you can select that option or to have immediate assistance, please give a call.
1-800-950-7354 this number is wrong
it is going to ooredoo Telecommunications company

Dec 11, 2023, 4:43 PM
M

Marlen

You may need to call as an international call. Ofice hours are 9:00 am Eastern to 5:00 pm Eastern.
If not working, then yes, I suggest sending an email and wait for their reply.
ok tanq

Dec 11, 2023, 4:43 PM
M

Marlen

You are welcome! Can I do something else for you? 
help desk in smrp

Dec 11, 2023, 4:45 PM
M

Marlen

I am sorry, do you ask for a help desk assistance in SMRP?
Are you still there?
YES

Dec 11, 2023, 4:51 PM
M

Marlen

Do you have any other questions for me?
help desk in smrp This is the official website and SMRP

Dec 11, 2023, 4:52 PM
M

Marlen

This is the Pearson VUE chat for candidates testing for SMPR.
I am in qatar which no to dial 1-800-950-7354

Dec 11, 2023, 4:54 PM
M

Marlen

We can assist you with scheduling or checking your Pearson account, however; you do not have your information yet.
Do not worry, then simply send an email to SMRP to follow up with your authorization after you did the payment.
payment already done
Dec 11, 2023, 4:56 PM
M

Marlen

That is correct, I wish to help you but only SMRP manages the payment and authorization process.
We (Pearson) do not see your account in the system or your authorization. Please follow up with SMRP directly.
Are you still there?
M

Marlen

It appears you are no longer active in the chat. If you have further questions, please open a new chat window. Thank you for contacting Pearson VUE chat, have a great day!
Today

Info Bot

Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
chindadaripet palani

an hour ago
Info Bot

Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
cspal3@yahoo.com

an hour ago
Info Bot

Can I have your First & Last name?
chindadaripet palani

an hour ago
Info Bot

Can I have your phone number? It'll help us reach you quicker.
974 66157303

an hour ago
Info Bot

Can I have your CCID (Candidate ID), Registration ID, or VUE ID?
Customer ID: PVUE722273

an hour ago
Info Bot

Hang on ! I will get the right person from my team to help you out.
Chat Support

Thank you for contacting Pearson VUE candidate services. You are connected with Linda.
L

Linda

Thank you for contacting Pearson VUE Candidate Services, my name is Linda. I will be more than glad to assist you today. How can I help you?
I need Exam programs that offer online testing FROM HOME USING MY COMPUTER

44 minutes ago
L

Linda

I will be more than glad to guide you on this. Is this for Society for Maintenance & Reliability Professionals Certifying Organization (SMRPCO)?
yes
Authorized Candidate: CHINDADARIPET PALANI

Customer ID: PVUE722273

Exam: CMRP - Certified Maintenance and Reliability Professional
Number of Attempts Authorized: 1

Authorized Dates: 08 December 2023 - 05 June 2024
when i schedule exam it goes to test centre
but i need online at my home
this address: https://home.pearsonvue.com/smrp

42 minutes ago
L

Linda

I apologize for the inconvenience, I checked and the 3 exams that this Client SMRPCO offers are available online, here is the list of exams. I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.

+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST) pl give correcponding QATAR time

40 minutes ago
L

Linda

Australian Eastern Standard Time is 7 hours ahead of Qatar, you can search conversions via Google.

Is there anything else I can help you with today?
this phone +852 3077 4923 alien language for english press 1 but still diff language
please give qatar number
hong kong 8523077 not changing to english

36 minutes ago
L

Linda

I apologize for the issue you are facing.
The phone number I provided is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
+852 3077 4923 asking access code do you have

34 minutes ago
L

Linda

In this situation it might be because it is out of office hours, I recommend on calling tomorrow during office hours.

Do you have any other question for me today?
it started with hong kong language then i press #1 in english asking access code

34 minutes ago
L

Linda

I am sorry to read that, I recommend on calling this phone number 1800-023-095 so you can be transferred to correct department, available 24/7.

Is there anything else I can help you with today?
1800-023-095 calling this number freom qatar it goes to oreedoo service provider give me isd code or should i use +

28 minutes ago
L

Linda

Yes, please dial +1 800-023-095.
Is there anything else I can assist you with today?
+1 800-023-095 say please check the number
now
Is there anything else I can assist
it say number is not complete
from QATAR what number to dial

26 minutes ago
L

Linda

Please dial +61 1800-023-095.
Our team will be glad to transfer you to the correct department.

Is there anything else I can assist you with today?
it is giving covid 19 instruction
+61 1800-023-095. giving covid 19 instruction i think pearson VUE is trying to cheat
they taken exam fees 470 dollar not allowing me to take onlne exam

20 minutes ago
L

Linda

I apologize for the issue you are facing.
The phone number +852 3077 4923 is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
this goes to

18 minutes ago
L

Linda

Yes, below that you can find the phone numbers, you just have to scroll down and select a continent.
here only not allowing me to schedule exam i send mail noe 7 days past no usefull messages
in this no qatar number
16 minutes ago
L

Linda

I am afraid that only our voice agents are able to schedule appointments for you, as I checked, your exam CMRP: Certified Maintenance and Reliability Professional should be able to schedule online.
I am afraid that some countries including Qatar do not have an specific phone number.

Is there anything else I can do for you today?
when i click exam schedule it goes to qatar test centre unless i select any one test centre it going moving next step
they hav designed the application to cheat exam fees

14 minutes ago
L

Linda

I am sorry to read that you are having technical issues to schedule your exam online, please call our Reservations Line during office hours so our team can schedule for you.

Apart from this, do you have any other question for me?
"please call our Reservations Line during office hours so our team can schedule for you." please give telephone number

12 minutes ago
L

Linda

I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)

Do you have a different question for me?
this number not working for QATAR
+852 3077 4923
I WASTED time and money for +852 3077 4923

8 minutes ago
L

Linda

I am afraid that is the phone number available for Asia in general, I recommend on calling tomorrow during office hours.
for ASIA is wrong QATAR ISin middle east
no qatar mentioned

4 minutes ago
L

Linda

Here is our general phone number for Middle East: +44-161-855-7397.

Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.
Are you still there?
+44-161-855-7397.it is telling press 1 for US policy for all other enquiry press 2 i press 2 but this msg repated
repeated

a minute ago
New Messages

L

Linda

In this case is because the office hours are: 9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays, which means it is closed now, please call tomorrow during office hours.

Do you have any other concern for me today?

Jan 15, 2024 8:07 AM

SHERAFGAN SAJID MUHAMMAD RIAZ

Hello dear

I read your email properly . I suggest you what i know , about this matter you should consult with specifically with pearson VUE via phone call or email . They definitely solve your issue . Their staff is so cooperative .

Regards

Sent from my iPhone

Original Message

Original Message:
Sent: 1/15/2024 8:07:00 AM
From: SHERAFGAN SAJID MUHAMMAD RIAZ
Subject: RE: Not able to schedule exam for CMRP

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 4:31:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

Please read my mail and check my screen shot i think you have not understood the problem it is not test center it is your application not going to next screen

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

------------------------------
CHINDADARIPET PALANI BTech, VA II
reliability supvr
Qatar Energy
Al Wakra
------------------------------

Original Message:
Sent: 1/15/2024 3:32:00 AM
From: SHERAFGAN SAJID MUHAMMAD RIAZ
Subject: RE: Not able to schedule exam for CMRP

Actually during training my trainer told me about exam center so i prefer exam center . From my home its almost 400 KM away . And i prefer you even exam center because at home may you have issues like internet speed , But at exam center they are responsible for any thing .

Sent from my iPhone

Original Message:
Sent: 1/14/2024 1:08:00 PM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

------------------------------
CHINDADARIPET PALANI BTech, VA II
reliability supvr
Qatar Energy
Al Wakra
------------------------------

Original Message:
Sent: 01-14-2024 03:42 AM
From: SHERAFGAN SAJID MUHAMMAD RIAZ
Subject: Not able to schedule exam for CMRP

Hello,

Yes they are right . You have to chose exam center . Even didn't see such option . Leave this option dear and go to exam center option .

Thanks

Sent from my iPhone

Original Message:
Sent: 1/14/2024 2:40:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear sir,

after login to schedule exam, under preference menu the following screen shot shows " only applies if you are taking an exam at your home or office" red circle highlighted but info@smrp.org Mr Ashlee Jones say we donot offer home exam.

Then why this preference given in the Pearson Vue take test ??

To collect exam fees only??

Any suggestion / views from forum is always appreciated

awaiting valuable reply - C.S.Palani

Original Message:
Sent: 1/10/2024 4:00:00 AM
From: SHERAFGAN SAJID MUHAMMAD RIAZ
Subject: RE: Not able to schedule exam for CMRP

Please review your profile . And correct especially your home or permanent address . If you give very long address he didn't accept . 2nd if your if your data still not accepted . Then email to info@SMRP and raise your issue . 5 to 10 working days you will receive answer . Thanks

Sent from my iPhone

Original Message:
Sent: 1/8/2024 4:24:00 AM
From: JAYDEEPBHAI BODAR
Subject: Not able to schedule exam for CMRP

I have join SMRP since sept 2023.

While I planning to schedule exam ,error showing "there was error exporting the candidate data".

Anyone can help on this already write email to certify@smrp.org ,no reply from there.

Refer number for SMRP:643573.

Mo:9638043512

------------------------------
JAYDEEPBHAI BODAR
Shell India Market Privet Limited
Surat
------------------------------

13. RE: Not able to schedule exam for CMRP

Recommend

Sherafgan Riaz

Posted 01-16-2024 10:07 AM

Take from google please.

Sent from my iPhone

Original Message

Original Message:
Sent: 1/16/2024 6:15:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear sir,Please give me Pearson VUE email ID - C.S.Palani

"you should consult with specifically with pearson VUE via phone call or email" as per you

please refer the chat details with PearsonVUE phone number not working from qatar

Here is our general phone number for Middle East: +44-161-855-7397.

Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.

Thank you for contacting Pearson VUE, my name is Marlen. It is a pleasure to assist you. Please let me know your question.
exam test date not able to fix it say pending
when go to this page unable to edit
i paid 470 us dollaar
how getexam date

Dec 11, 2023, 4:23 PM
M

Marlen

Hello! Thank you very much for sharing the details of your exam registration. I am very sorry to see that situation with your Society for Maintenance &Reliability Professionals test. Definitely, I will be more than glad to find a solution. Just to confirm, did you pay for the authorization?
yes

Dec 11, 2023, 4:24 PM
M

Marlen

Great, Society for Maintenance &Reliability Professionals collects payment for the registration of the exam. I suggest waiting for the authorization letter.

All candidates must receive authorization to schedule an exam. The process can be resumed in 3 steps.

1) Candidate must apply with SMRP.

2) Once your authorization is granted, typically, you will receive an Authorization to Test Letter (ATT).

3) Candidates must be authorized to schedule the exam. The exam can be scheduled as soon as we have your profile records and authorization in the system.
i got this mail and click the link login now
it goes to this page
i cannot edit the details it is asking

Dec 11, 2023, 4:27 PM
M

Marlen

Thank you so much for the screenshots and I do understand the urgency of your scheduling. I am not seeing an account in our system. If you received the authorization today, we kindly ask you to wait. It takes time to receive your information from SMRP.
Chat Support

Thank you for your patience and understanding. I am still looking into your questions.
dec 8 i receive mail to login for exam test date
when i click login now below page is coming

Dec 11, 2023, 4:30 PM
M

Marlen

Thank you for the details and I sincerely appreciate the information. Your account is not registered under the Pearson VUE system. What I can suggest is to contact SMRP to know if they have sent us your profile and authorization records.
This is the official website and SMRP will assist you further with the authorization process.
Are you still there?
which menu to select
Dec 11, 2023, 4:35 PM
M

Marlen

Scroll down and click "contact" it will open this contact page.
Please inform we (Pearson) do not have records of your account. That is why, you have not registered for the exam.
Dec 11, 2023, 4:38 PM
M

Marlen

Yes, you can either call or email SMRP directly.
general enquiries mail i hav to select this mail id ?info@smrp.org

Dec 11, 2023, 4:39 PM
M

Marlen

Yes, you can select that option or to have immediate assistance, please give a call.
1-800-950-7354 this number is wrong
it is going to ooredoo Telecommunications company

Dec 11, 2023, 4:43 PM
M

Marlen

You may need to call as an international call. Ofice hours are 9:00 am Eastern to 5:00 pm Eastern.
If not working, then yes, I suggest sending an email and wait for their reply.
ok tanq

Dec 11, 2023, 4:43 PM
M

Marlen

You are welcome! Can I do something else for you? 
help desk in smrp

Dec 11, 2023, 4:45 PM
M

Marlen

I am sorry, do you ask for a help desk assistance in SMRP?
Are you still there?
YES

Dec 11, 2023, 4:51 PM
M

Marlen

Do you have any other questions for me?
help desk in smrp This is the official website and SMRP

Dec 11, 2023, 4:52 PM
M

Marlen

This is the Pearson VUE chat for candidates testing for SMPR.
I am in qatar which no to dial 1-800-950-7354

Dec 11, 2023, 4:54 PM
M

Marlen

We can assist you with scheduling or checking your Pearson account, however; you do not have your information yet.
Do not worry, then simply send an email to SMRP to follow up with your authorization after you did the payment.
payment already done
Dec 11, 2023, 4:56 PM
M

Marlen

That is correct, I wish to help you but only SMRP manages the payment and authorization process.
We (Pearson) do not see your account in the system or your authorization. Please follow up with SMRP directly.
Are you still there?
M

Marlen

It appears you are no longer active in the chat. If you have further questions, please open a new chat window. Thank you for contacting Pearson VUE chat, have a great day!
Today

Info Bot

Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
chindadaripet palani

an hour ago
Info Bot

Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
cspal3@yahoo.com

an hour ago
Info Bot

Can I have your First & Last name?
chindadaripet palani

an hour ago
Info Bot

Can I have your phone number? It'll help us reach you quicker.
974 66157303

an hour ago
Info Bot

Can I have your CCID (Candidate ID), Registration ID, or VUE ID?
Customer ID: PVUE722273

an hour ago
Info Bot

Hang on ! I will get the right person from my team to help you out.
Chat Support

Thank you for contacting Pearson VUE candidate services. You are connected with Linda.
L

Linda

Thank you for contacting Pearson VUE Candidate Services, my name is Linda. I will be more than glad to assist you today. How can I help you?
I need Exam programs that offer online testing FROM HOME USING MY COMPUTER

44 minutes ago
L

Linda

I will be more than glad to guide you on this. Is this for Society for Maintenance & Reliability Professionals Certifying Organization (SMRPCO)?
yes
Authorized Candidate: CHINDADARIPET PALANI

Customer ID: PVUE722273

Exam: CMRP - Certified Maintenance and Reliability Professional
Number of Attempts Authorized: 1

Authorized Dates: 08 December 2023 - 05 June 2024
when i schedule exam it goes to test centre
but i need online at my home
this address: https://home.pearsonvue.com/smrp

42 minutes ago
L

Linda

I apologize for the inconvenience, I checked and the 3 exams that this Client SMRPCO offers are available online, here is the list of exams. I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.

+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST) pl give correcponding QATAR time

40 minutes ago
L

Linda

Australian Eastern Standard Time is 7 hours ahead of Qatar, you can search conversions via Google.

Is there anything else I can help you with today?
this phone +852 3077 4923 alien language for english press 1 but still diff language
please give qatar number
hong kong 8523077 not changing to english

36 minutes ago
L

Linda

I apologize for the issue you are facing.
The phone number I provided is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
+852 3077 4923 asking access code do you have

34 minutes ago
L

Linda

In this situation it might be because it is out of office hours, I recommend on calling tomorrow during office hours.

Do you have any other question for me today?
it started with hong kong language then i press #1 in english asking access code

34 minutes ago
L

Linda

I am sorry to read that, I recommend on calling this phone number 1800-023-095 so you can be transferred to correct department, available 24/7.

Is there anything else I can help you with today?
1800-023-095 calling this number freom qatar it goes to oreedoo service provider give me isd code or should i use +

28 minutes ago
L

Linda

Yes, please dial +1 800-023-095.
Is there anything else I can assist you with today?
+1 800-023-095 say please check the number
now
Is there anything else I can assist
it say number is not complete
from QATAR what number to dial

26 minutes ago
L

Linda

Please dial +61 1800-023-095.
Our team will be glad to transfer you to the correct department.

Is there anything else I can assist you with today?
it is giving covid 19 instruction
+61 1800-023-095. giving covid 19 instruction i think pearson VUE is trying to cheat
they taken exam fees 470 dollar not allowing me to take onlne exam

20 minutes ago
L

Linda

I apologize for the issue you are facing.
The phone number +852 3077 4923 is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
this goes to

18 minutes ago
L

Linda

Yes, below that you can find the phone numbers, you just have to scroll down and select a continent.
here only not allowing me to schedule exam i send mail noe 7 days past no usefull messages
in this no qatar number
16 minutes ago
L

Linda

I am afraid that only our voice agents are able to schedule appointments for you, as I checked, your exam CMRP: Certified Maintenance and Reliability Professional should be able to schedule online.
I am afraid that some countries including Qatar do not have an specific phone number.

Is there anything else I can do for you today?
when i click exam schedule it goes to qatar test centre unless i select any one test centre it going moving next step
they hav designed the application to cheat exam fees

14 minutes ago
L

Linda

I am sorry to read that you are having technical issues to schedule your exam online, please call our Reservations Line during office hours so our team can schedule for you.

Apart from this, do you have any other question for me?
"please call our Reservations Line during office hours so our team can schedule for you." please give telephone number

12 minutes ago
L

Linda

I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)

Do you have a different question for me?
this number not working for QATAR
+852 3077 4923
I WASTED time and money for +852 3077 4923

8 minutes ago
L

Linda

I am afraid that is the phone number available for Asia in general, I recommend on calling tomorrow during office hours.
for ASIA is wrong QATAR ISin middle east
no qatar mentioned

4 minutes ago
L

Linda

Here is our general phone number for Middle East: +44-161-855-7397.

Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.
Are you still there?
+44-161-855-7397.it is telling press 1 for US policy for all other enquiry press 2 i press 2 but this msg repated
repeated

a minute ago
New Messages

L

Linda

In this case is because the office hours are: 9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays, which means it is closed now, please call tomorrow during office hours.

Do you have any other concern for me today?

Jan 15, 2024 8:07 AM

SHERAFGAN SAJID MUHAMMAD RIAZ

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 8:07:00 AM
From: SHERAFGAN SAJID MUHAMMAD RIAZ
Subject: RE: Not able to schedule exam for CMRP

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 4:31:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

Please read my mail and check my screen shot i think you have not understood the problem it is not test center it is your application not going to next screen

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

------------------------------
CHINDADARIPET PALANI BTech, VA II
reliability supvr
Qatar Energy
Al Wakra
------------------------------

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

Hello,

Yes they are right . You have to chose exam center . Even didn't see such option . Leave this option dear and go to exam center option .

Thanks

Sent from my iPhone

Original Message:
Sent: 1/14/2024 2:40:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear sir,

Then why this preference given in the Pearson Vue take test ??

To collect exam fees only??

Any suggestion / views from forum is always appreciated

awaiting valuable reply - C.S.Palani

I have join SMRP since sept 2023.

While I planning to schedule exam ,error showing "there was error exporting the candidate data".

Anyone can help on this already write email to certify@smrp.org ,no reply from there.

Refer number for SMRP:643573.

Mo:9638043512

------------------------------
JAYDEEPBHAI BODAR
Shell India Market Privet Limited
Surat
------------------------------

14. RE: Not able to schedule exam for CMRP

Recommend

CHINDADARIPET PALANI

Posted 01-16-2024 12:22 PM

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

please refer the below screen shot red arrow is his mail id your refering please clarify becoz mail is not responding it is coming back "please donot respond to this E mail " - C.S.Palani

Jan 16, 2024 10:07 AM

SHERAFGAN SAJID MUHAMMAD RIAZ

Take from google please.

Sent from my iPhone

Reply to Group Online View Thread Recommend Forward Flag as Inappropriate

Original Message

You are receiving this notification because you followed the 'Not able to schedule exam for CMRP' message thread. If you do not wish to follow this, please click here.

Update your email preferences to choose the types of email you receive

Unsubscribe from all participation emails

Original Message:
Sent: 1/16/2024 10:07:00 AM
From: SHERAFGAN SAJID MUHAMMAD RIAZ
Subject: RE: Not able to schedule exam for CMRP

Take from google please.

Sent from my iPhone

Original Message:
Sent: 1/16/2024 6:15:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear sir,Please give me Pearson VUE email ID - C.S.Palani

"you should consult with specifically with pearson VUE via phone call or email" as per you

please refer the chat details with PearsonVUE phone number not working from qatar

Here is our general phone number for Middle East: +44-161-855-7397.

Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.

Thank you for contacting Pearson VUE, my name is Marlen. It is a pleasure to assist you. Please let me know your question.
exam test date not able to fix it say pending
when go to this page unable to edit
i paid 470 us dollaar
how getexam date

Dec 11, 2023, 4:23 PM
M

Marlen

Hello! Thank you very much for sharing the details of your exam registration. I am very sorry to see that situation with your Society for Maintenance &Reliability Professionals test. Definitely, I will be more than glad to find a solution. Just to confirm, did you pay for the authorization?
yes

Dec 11, 2023, 4:24 PM
M

Marlen

Great, Society for Maintenance &Reliability Professionals collects payment for the registration of the exam. I suggest waiting for the authorization letter.

All candidates must receive authorization to schedule an exam. The process can be resumed in 3 steps.

1) Candidate must apply with SMRP.

2) Once your authorization is granted, typically, you will receive an Authorization to Test Letter (ATT).

3) Candidates must be authorized to schedule the exam. The exam can be scheduled as soon as we have your profile records and authorization in the system.
i got this mail and click the link login now
it goes to this page
i cannot edit the details it is asking

Dec 11, 2023, 4:27 PM
M

Marlen

Thank you so much for the screenshots and I do understand the urgency of your scheduling. I am not seeing an account in our system. If you received the authorization today, we kindly ask you to wait. It takes time to receive your information from SMRP.
Chat Support

Thank you for your patience and understanding. I am still looking into your questions.
dec 8 i receive mail to login for exam test date
when i click login now below page is coming

Dec 11, 2023, 4:30 PM
M

Marlen

Thank you for the details and I sincerely appreciate the information. Your account is not registered under the Pearson VUE system. What I can suggest is to contact SMRP to know if they have sent us your profile and authorization records.
This is the official website and SMRP will assist you further with the authorization process.
Are you still there?
which menu to select
Dec 11, 2023, 4:35 PM
M

Marlen

Scroll down and click "contact" it will open this contact page.
Please inform we (Pearson) do not have records of your account. That is why, you have not registered for the exam.
Dec 11, 2023, 4:38 PM
M

Marlen

Yes, you can either call or email SMRP directly.
general enquiries mail i hav to select this mail id ?info@smrp.org

Dec 11, 2023, 4:39 PM
M

Marlen

Yes, you can select that option or to have immediate assistance, please give a call.
1-800-950-7354 this number is wrong
it is going to ooredoo Telecommunications company

Dec 11, 2023, 4:43 PM
M

Marlen

You may need to call as an international call. Ofice hours are 9:00 am Eastern to 5:00 pm Eastern.
If not working, then yes, I suggest sending an email and wait for their reply.
ok tanq

Dec 11, 2023, 4:43 PM
M

Marlen

You are welcome! Can I do something else for you? 
help desk in smrp

Dec 11, 2023, 4:45 PM
M

Marlen

I am sorry, do you ask for a help desk assistance in SMRP?
Are you still there?
YES

Dec 11, 2023, 4:51 PM
M

Marlen

Do you have any other questions for me?
help desk in smrp This is the official website and SMRP

Dec 11, 2023, 4:52 PM
M

Marlen

This is the Pearson VUE chat for candidates testing for SMPR.
I am in qatar which no to dial 1-800-950-7354

Dec 11, 2023, 4:54 PM
M

Marlen

We can assist you with scheduling or checking your Pearson account, however; you do not have your information yet.
Do not worry, then simply send an email to SMRP to follow up with your authorization after you did the payment.
payment already done
Dec 11, 2023, 4:56 PM
M

Marlen

That is correct, I wish to help you but only SMRP manages the payment and authorization process.
We (Pearson) do not see your account in the system or your authorization. Please follow up with SMRP directly.
Are you still there?
M

Marlen

It appears you are no longer active in the chat. If you have further questions, please open a new chat window. Thank you for contacting Pearson VUE chat, have a great day!
Today

Info Bot

Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
chindadaripet palani

an hour ago
Info Bot

Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
cspal3@yahoo.com

an hour ago
Info Bot

Can I have your First & Last name?
chindadaripet palani

an hour ago
Info Bot

Can I have your phone number? It'll help us reach you quicker.
974 66157303

an hour ago
Info Bot

Can I have your CCID (Candidate ID), Registration ID, or VUE ID?
Customer ID: PVUE722273

an hour ago
Info Bot

Hang on ! I will get the right person from my team to help you out.
Chat Support

Thank you for contacting Pearson VUE candidate services. You are connected with Linda.
L

Linda

Thank you for contacting Pearson VUE Candidate Services, my name is Linda. I will be more than glad to assist you today. How can I help you?
I need Exam programs that offer online testing FROM HOME USING MY COMPUTER

44 minutes ago
L

Linda

I will be more than glad to guide you on this. Is this for Society for Maintenance & Reliability Professionals Certifying Organization (SMRPCO)?
yes
Authorized Candidate: CHINDADARIPET PALANI

Customer ID: PVUE722273

Exam: CMRP - Certified Maintenance and Reliability Professional
Number of Attempts Authorized: 1

Authorized Dates: 08 December 2023 - 05 June 2024
when i schedule exam it goes to test centre
but i need online at my home
this address: https://home.pearsonvue.com/smrp

42 minutes ago
L

Linda

I apologize for the inconvenience, I checked and the 3 exams that this Client SMRPCO offers are available online, here is the list of exams. I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.

+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST) pl give correcponding QATAR time

40 minutes ago
L

Linda

Australian Eastern Standard Time is 7 hours ahead of Qatar, you can search conversions via Google.

Is there anything else I can help you with today?
this phone +852 3077 4923 alien language for english press 1 but still diff language
please give qatar number
hong kong 8523077 not changing to english

36 minutes ago
L

Linda

I apologize for the issue you are facing.
The phone number I provided is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
+852 3077 4923 asking access code do you have

34 minutes ago
L

Linda

In this situation it might be because it is out of office hours, I recommend on calling tomorrow during office hours.

Do you have any other question for me today?
it started with hong kong language then i press #1 in english asking access code

34 minutes ago
L

Linda

I am sorry to read that, I recommend on calling this phone number 1800-023-095 so you can be transferred to correct department, available 24/7.

Is there anything else I can help you with today?
1800-023-095 calling this number freom qatar it goes to oreedoo service provider give me isd code or should i use +

28 minutes ago
L

Linda

Yes, please dial +1 800-023-095.
Is there anything else I can assist you with today?
+1 800-023-095 say please check the number
now
Is there anything else I can assist
it say number is not complete
from QATAR what number to dial

26 minutes ago
L

Linda

Please dial +61 1800-023-095.
Our team will be glad to transfer you to the correct department.

Is there anything else I can assist you with today?
it is giving covid 19 instruction
+61 1800-023-095. giving covid 19 instruction i think pearson VUE is trying to cheat
they taken exam fees 470 dollar not allowing me to take onlne exam

20 minutes ago
L

Linda

I apologize for the issue you are facing.
The phone number +852 3077 4923 is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
this goes to

18 minutes ago
L

Linda

Yes, below that you can find the phone numbers, you just have to scroll down and select a continent.
here only not allowing me to schedule exam i send mail noe 7 days past no usefull messages
in this no qatar number
16 minutes ago
L

Linda

I am afraid that only our voice agents are able to schedule appointments for you, as I checked, your exam CMRP: Certified Maintenance and Reliability Professional should be able to schedule online.
I am afraid that some countries including Qatar do not have an specific phone number.

Is there anything else I can do for you today?
when i click exam schedule it goes to qatar test centre unless i select any one test centre it going moving next step
they hav designed the application to cheat exam fees

14 minutes ago
L

Linda

I am sorry to read that you are having technical issues to schedule your exam online, please call our Reservations Line during office hours so our team can schedule for you.

Apart from this, do you have any other question for me?
"please call our Reservations Line during office hours so our team can schedule for you." please give telephone number

12 minutes ago
L

Linda

I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)

Do you have a different question for me?
this number not working for QATAR
+852 3077 4923
I WASTED time and money for +852 3077 4923

8 minutes ago
L

Linda

I am afraid that is the phone number available for Asia in general, I recommend on calling tomorrow during office hours.
for ASIA is wrong QATAR ISin middle east
no qatar mentioned

4 minutes ago
L

Linda

Here is our general phone number for Middle East: +44-161-855-7397.

Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.
Are you still there?
+44-161-855-7397.it is telling press 1 for US policy for all other enquiry press 2 i press 2 but this msg repated
repeated

a minute ago
New Messages

L

Linda

In this case is because the office hours are: 9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays, which means it is closed now, please call tomorrow during office hours.

Do you have any other concern for me today?

Jan 15, 2024 8:07 AM

SHERAFGAN SAJID MUHAMMAD RIAZ

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 8:07:00 AM
From: SHERAFGAN SAJID MUHAMMAD RIAZ
Subject: RE: Not able to schedule exam for CMRP

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 4:31:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

Please read my mail and check my screen shot i think you have not understood the problem it is not test center it is your application not going to next screen

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

------------------------------
CHINDADARIPET PALANI BTech, VA II
reliability supvr
Qatar Energy
Al Wakra
------------------------------

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

Hello,

Yes they are right . You have to chose exam center . Even didn't see such option . Leave this option dear and go to exam center option .

Thanks

Sent from my iPhone

Original Message:
Sent: 1/14/2024 2:40:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear sir,

Then why this preference given in the Pearson Vue take test ??

To collect exam fees only??

Any suggestion / views from forum is always appreciated

awaiting valuable reply - C.S.Palani

I have join SMRP since sept 2023.

While I planning to schedule exam ,error showing "there was error exporting the candidate data".

Anyone can help on this already write email to certify@smrp.org ,no reply from there.

Refer number for SMRP:643573.

Mo:9638043512

------------------------------
JAYDEEPBHAI BODAR
Shell India Market Privet Limited
Surat
------------------------------

15. RE: Not able to schedule exam for CMRP

Recommend

Ashlee Jones

Posted 01-16-2024 11:43 AM

Hello,

I can see that everything on our end is correct, so I am listing the instructions again so that you are able to schedule your exam.

Step 1: Go to this website https://home.pearsonvue.com/smrp/contact

Step 2: Use the same exact login you use for the SMRP portal to login to Pearson Vue

Step 3: Under pre-approved exams click on the blue link that says CMRP

Step 4: Carefully review cancellation and reschedule policies

Step 5: Find a test center and schedule your exam

I hope this helps.

Best,

Ashlee Jones

------------------------------
Ashlee Jones
Society for Maintenance & Reliability Professionals
------------------------------

Original Message

Original Message:
Sent: 01-16-2024 06:14 AM
From: CHINDADARIPET PALANI
Subject: Not able to schedule exam for CMRP

Dear sir,Please give me Pearson VUE email ID - C.S.Palani

"you should consult with specifically with pearson VUE via phone call or email" as per you

please refer the chat details with PearsonVUE phone number not working from qatar

Here is our general phone number for Middle East: +44-161-855-7397.

Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.

Thank you for contacting Pearson VUE, my name is Marlen. It is a pleasure to assist you. Please let me know your question.
exam test date not able to fix it say pending
when go to this page unable to edit
i paid 470 us dollaar
how getexam date
Dec 11, 2023, 4:23 PM
M
Marlen
Hello! Thank you very much for sharing the details of your exam registration. I am very sorry to see that situation with your Society for Maintenance &Reliability Professionals test. Definitely, I will be more than glad to find a solution. Just to confirm, did you pay for the authorization?
yes
Dec 11, 2023, 4:24 PM
M
Marlen
Great, Society for Maintenance &Reliability Professionals collects payment for the registration of the exam. I suggest waiting for the authorization letter.
All candidates must receive authorization to schedule an exam. The process can be resumed in 3 steps.

1) Candidate must apply with SMRP.

2) Once your authorization is granted, typically, you will receive an Authorization to Test Letter (ATT).

3) Candidates must be authorized to schedule the exam. The exam can be scheduled as soon as we have your profile records and authorization in the system.
i got this mail and click the link login now
it goes to this page
i cannot edit the details it is asking
Dec 11, 2023, 4:27 PM
M
Marlen
Thank you so much for the screenshots and I do understand the urgency of your scheduling. I am not seeing an account in our system. If you received the authorization today, we kindly ask you to wait. It takes time to receive your information from SMRP.
Chat Support
Thank you for your patience and understanding. I am still looking into your questions.
dec 8 i receive mail to login for exam test date
when i click login now below page is coming
Dec 11, 2023, 4:30 PM
M
Marlen
Thank you for the details and I sincerely appreciate the information. Your account is not registered under the Pearson VUE system. What I can suggest is to contact SMRP to know if they have sent us your profile and authorization records.
This is the official website and SMRP will assist you further with the authorization process.
Are you still there?
which menu to select
Dec 11, 2023, 4:35 PM
M
Marlen
Scroll down and click "contact" it will open this contact page.
Please inform we (Pearson) do not have records of your account. That is why, you have not registered for the exam.
Dec 11, 2023, 4:38 PM
M
Marlen
Yes, you can either call or email SMRP directly.
general enquiries mail i hav to select this mail id ?info@smrp.org
Dec 11, 2023, 4:39 PM
M
Marlen
Yes, you can select that option or to have immediate assistance, please give a call.
1-800-950-7354 this number is wrong
it is going to ooredoo Telecommunications company
Dec 11, 2023, 4:43 PM
M
Marlen
You may need to call as an international call. Ofice hours are 9:00 am Eastern to 5:00 pm Eastern.
If not working, then yes, I suggest sending an email and wait for their reply.
ok tanq
Dec 11, 2023, 4:43 PM
M
Marlen
You are welcome! Can I do something else for you? 
help desk in smrp
Dec 11, 2023, 4:45 PM
M
Marlen
I am sorry, do you ask for a help desk assistance in SMRP?
Are you still there?
YES
Dec 11, 2023, 4:51 PM
M
Marlen
Do you have any other questions for me?
help desk in smrp This is the official website and SMRP
Dec 11, 2023, 4:52 PM
M
Marlen
This is the Pearson VUE chat for candidates testing for SMPR.
I am in qatar which no to dial 1-800-950-7354
Dec 11, 2023, 4:54 PM
M
Marlen
We can assist you with scheduling or checking your Pearson account, however; you do not have your information yet.
Do not worry, then simply send an email to SMRP to follow up with your authorization after you did the payment.
payment already done
Dec 11, 2023, 4:56 PM
M
Marlen
That is correct, I wish to help you but only SMRP manages the payment and authorization process.
We (Pearson) do not see your account in the system or your authorization. Please follow up with SMRP directly.
Are you still there?
M
Marlen
It appears you are no longer active in the chat. If you have further questions, please open a new chat window. Thank you for contacting Pearson VUE chat, have a great day!
Today
Info Bot
Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
chindadaripet palani
an hour ago
Info Bot
Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
cspal3@yahoo.com
an hour ago
Info Bot
Can I have your First & Last name?
chindadaripet palani
an hour ago
Info Bot
Can I have your phone number? It'll help us reach you quicker.
974 66157303
an hour ago
Info Bot
Can I have your CCID (Candidate ID), Registration ID, or VUE ID?
Customer ID: PVUE722273
an hour ago
Info Bot
Hang on ! I will get the right person from my team to help you out.
Chat Support
Thank you for contacting Pearson VUE candidate services. You are connected with Linda.
L
Linda
Thank you for contacting Pearson VUE Candidate Services, my name is Linda. I will be more than glad to assist you today. How can I help you?
I need Exam programs that offer online testing FROM HOME USING MY COMPUTER
44 minutes ago
L
Linda
I will be more than glad to guide you on this. Is this for Society for Maintenance & Reliability Professionals Certifying Organization (SMRPCO)?
yes
Authorized Candidate: CHINDADARIPET PALANI

Customer ID: PVUE722273

Exam: CMRP - Certified Maintenance and Reliability Professional
Number of Attempts Authorized: 1

Authorized Dates: 08 December 2023 - 05 June 2024
when i schedule exam it goes to test centre
but i need online at my home
this address: https://home.pearsonvue.com/smrp
42 minutes ago
L
Linda
I apologize for the inconvenience, I checked and the 3 exams that this Client SMRPCO offers are available online, here is the list of exams. I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST) pl give correcponding QATAR time
40 minutes ago
L
Linda
Australian Eastern Standard Time is 7 hours ahead of Qatar, you can search conversions via Google.
Is there anything else I can help you with today?
this phone +852 3077 4923 alien language for english press 1 but still diff language
please give qatar number
hong kong 8523077 not changing to english
36 minutes ago
L
Linda
I apologize for the issue you are facing.
The phone number I provided is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
+852 3077 4923 asking access code do you have
34 minutes ago
L
Linda
In this situation it might be because it is out of office hours, I recommend on calling tomorrow during office hours.
Do you have any other question for me today?
it started with hong kong language then i press #1 in english asking access code
34 minutes ago
L
Linda
I am sorry to read that, I recommend on calling this phone number 1800-023-095 so you can be transferred to correct department, available 24/7.
Is there anything else I can help you with today?
1800-023-095 calling this number freom qatar it goes to oreedoo service provider give me isd code or should i use +
28 minutes ago
L
Linda
Yes, please dial +1 800-023-095.
Is there anything else I can assist you with today?
+1 800-023-095 say please check the number
now
Is there anything else I can assist
it say number is not complete
from QATAR what number to dial
26 minutes ago
L
Linda
Please dial +61 1800-023-095.
Our team will be glad to transfer you to the correct department.

Is there anything else I can assist you with today?
it is giving covid 19 instruction
+61 1800-023-095. giving covid 19 instruction i think pearson VUE is trying to cheat
they taken exam fees 470 dollar not allowing me to take onlne exam
20 minutes ago
L
Linda
I apologize for the issue you are facing.
The phone number +852 3077 4923 is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
this goes to
18 minutes ago
L
Linda
Yes, below that you can find the phone numbers, you just have to scroll down and select a continent.
here only not allowing me to schedule exam i send mail noe 7 days past no usefull messages
in this no qatar number
16 minutes ago
L
Linda
I am afraid that only our voice agents are able to schedule appointments for you, as I checked, your exam CMRP: Certified Maintenance and Reliability Professional should be able to schedule online.
I am afraid that some countries including Qatar do not have an specific phone number.
Is there anything else I can do for you today?
when i click exam schedule it goes to qatar test centre unless i select any one test centre it going moving next step
they hav designed the application to cheat exam fees
14 minutes ago
L
Linda
I am sorry to read that you are having technical issues to schedule your exam online, please call our Reservations Line during office hours so our team can schedule for you.
Apart from this, do you have any other question for me?
"please call our Reservations Line during office hours so our team can schedule for you." please give telephone number
12 minutes ago
L
Linda
I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
Do you have a different question for me?
this number not working for QATAR
+852 3077 4923
I WASTED time and money for +852 3077 4923
8 minutes ago
L
Linda
I am afraid that is the phone number available for Asia in general, I recommend on calling tomorrow during office hours.
for ASIA is wrong QATAR ISin middle east
no qatar mentioned
4 minutes ago
L
Linda
Here is our general phone number for Middle East: +44-161-855-7397.
Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.
Are you still there?
+44-161-855-7397.it is telling press 1 for US policy for all other enquiry press 2 i press 2 but this msg repated
repeated
a minute ago
New Messages
L
Linda
In this case is because the office hours are: 9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays, which means it is closed now, please call tomorrow during office hours.
Do you have any other concern for me today?

Jan 15, 2024 8:07 AM

SHERAFGAN SAJID MUHAMMAD RIAZ

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 8:07:00 AM
From: SHERAFGAN SAJID MUHAMMAD RIAZ
Subject: RE: Not able to schedule exam for CMRP

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 4:31:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

Please read my mail and check my screen shot i think you have not understood the problem it is not test center it is your application not going to next screen

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

------------------------------
CHINDADARIPET PALANI BTech, VA II
reliability supvr
Qatar Energy
Al Wakra
------------------------------

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

------------------------------
CHINDADARIPET PALANI BTech, VA II
reliability supvr
Qatar Energy
Al Wakra

Original Message:
Sent: 01-14-2024 03:42 AM
From: SHERAFGAN SAJID MUHAMMAD RIAZ
Subject: Not able to schedule exam for CMRP

Hello,

Yes they are right . You have to chose exam center . Even didn't see such option . Leave this option dear and go to exam center option .

Thanks

Sent from my iPhone

Original Message:
Sent: 1/14/2024 2:40:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear sir,

Then why this preference given in the Pearson Vue take test ??

To collect exam fees only??

Any suggestion / views from forum is always appreciated

awaiting valuable reply - C.S.Palani

I have join SMRP since sept 2023.

While I planning to schedule exam ,error showing "there was error exporting the candidate data".

Anyone can help on this already write email to certify@smrp.org ,no reply from there.

Refer number for SMRP:643573.

Mo:9638043512

------------------------------
JAYDEEPBHAI BODAR
Shell India Market Privet Limited
Surat
------------------------------

16. RE: Not able to schedule exam for CMRP

Recommend

CHINDADARIPET PALANI

Posted 01-16-2024 12:40 PM

Dear sir, Tanq for your mail i login using SMRP portal and i got the below screen red arrow shows preferences.please click, it is giving option to

"Only applies if you are taking an exam at your home or office" why iam not allowed to use this option ?

-C.S.Palani

On Tuesday, January 16, 2024 at 07:44:57 PM GMT+3, Ashlee Jones via Society for Maintenance & Reliability Professionals <mail@connectedcommunity.org> wrote:

All Member Open Forum

Post New Message

Re: Not able to schedule exam for CMRP

Reply to Group

Reply to Sender

Jan 16, 2024 11:43 AM

Ashlee Jones

Hello,

I can see that everything on our end is correct, so I am listing the instructions again so that you are able to schedule your exam.

Step 1: Go to this website home.pearsonvue.com/smrp/contact

Step 2: Use the same exact login you use for the SMRP portal to login to Pearson Vue

Step 3: Under pre-approved exams click on the blue link that says CMRP

Step 4: Carefully review cancellation and reschedule policies

Step 5: Find a test center and schedule your exam

I hope this helps.

Best,

Ashlee Jones

------------------------------
Ashlee Jones
Society for Maintenance & Reliability Professionals
------------------------------

Reply to Group Online View Thread Recommend Forward Flag as Inappropriate

Original Message

You are receiving this notification because you followed the 'Not able to schedule exam for CMRP' message thread. If you do not wish to follow this, please click here.

Update your email preferences to choose the types of email you receive

Unsubscribe from all participation emails

Original Message:
Sent: 1/16/2024 11:43:00 AM
From: Ashlee Jones
Subject: RE: Not able to schedule exam for CMRP

Hello,

I can see that everything on our end is correct, so I am listing the instructions again so that you are able to schedule your exam.

Step 1: Go to this website https://home.pearsonvue.com/smrp/contact

Step 2: Use the same exact login you use for the SMRP portal to login to Pearson Vue

Step 3: Under pre-approved exams click on the blue link that says CMRP

Step 4: Carefully review cancellation and reschedule policies

Step 5: Find a test center and schedule your exam

I hope this helps.

Best,

Ashlee Jones

------------------------------
Ashlee Jones
Society for Maintenance & Reliability Professionals
------------------------------

Original Message:
Sent: 01-16-2024 06:14 AM
From: CHINDADARIPET PALANI
Subject: Not able to schedule exam for CMRP

Dear sir,Please give me Pearson VUE email ID - C.S.Palani

"you should consult with specifically with pearson VUE via phone call or email" as per you

please refer the chat details with PearsonVUE phone number not working from qatar

Here is our general phone number for Middle East: +44-161-855-7397.

Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.

Thank you for contacting Pearson VUE, my name is Marlen. It is a pleasure to assist you. Please let me know your question.
exam test date not able to fix it say pending
when go to this page unable to edit
i paid 470 us dollaar
how getexam date
Dec 11, 2023, 4:23 PM
M
Marlen
Hello! Thank you very much for sharing the details of your exam registration. I am very sorry to see that situation with your Society for Maintenance &Reliability Professionals test. Definitely, I will be more than glad to find a solution. Just to confirm, did you pay for the authorization?
yes
Dec 11, 2023, 4:24 PM
M
Marlen
Great, Society for Maintenance &Reliability Professionals collects payment for the registration of the exam. I suggest waiting for the authorization letter.
All candidates must receive authorization to schedule an exam. The process can be resumed in 3 steps.

1) Candidate must apply with SMRP.

2) Once your authorization is granted, typically, you will receive an Authorization to Test Letter (ATT).

3) Candidates must be authorized to schedule the exam. The exam can be scheduled as soon as we have your profile records and authorization in the system.
i got this mail and click the link login now
it goes to this page
i cannot edit the details it is asking
Dec 11, 2023, 4:27 PM
M
Marlen
Thank you so much for the screenshots and I do understand the urgency of your scheduling. I am not seeing an account in our system. If you received the authorization today, we kindly ask you to wait. It takes time to receive your information from SMRP.
Chat Support
Thank you for your patience and understanding. I am still looking into your questions.
dec 8 i receive mail to login for exam test date
when i click login now below page is coming
Dec 11, 2023, 4:30 PM
M
Marlen
Thank you for the details and I sincerely appreciate the information. Your account is not registered under the Pearson VUE system. What I can suggest is to contact SMRP to know if they have sent us your profile and authorization records.
This is the official website and SMRP will assist you further with the authorization process.
Are you still there?
which menu to select
Dec 11, 2023, 4:35 PM
M
Marlen
Scroll down and click "contact" it will open this contact page.
Please inform we (Pearson) do not have records of your account. That is why, you have not registered for the exam.
Dec 11, 2023, 4:38 PM
M
Marlen
Yes, you can either call or email SMRP directly.
general enquiries mail i hav to select this mail id ?info@smrp.org
Dec 11, 2023, 4:39 PM
M
Marlen
Yes, you can select that option or to have immediate assistance, please give a call.
1-800-950-7354 this number is wrong
it is going to ooredoo Telecommunications company
Dec 11, 2023, 4:43 PM
M
Marlen
You may need to call as an international call. Ofice hours are 9:00 am Eastern to 5:00 pm Eastern.
If not working, then yes, I suggest sending an email and wait for their reply.
ok tanq
Dec 11, 2023, 4:43 PM
M
Marlen
You are welcome! Can I do something else for you? 
help desk in smrp
Dec 11, 2023, 4:45 PM
M
Marlen
I am sorry, do you ask for a help desk assistance in SMRP?
Are you still there?
YES
Dec 11, 2023, 4:51 PM
M
Marlen
Do you have any other questions for me?
help desk in smrp This is the official website and SMRP
Dec 11, 2023, 4:52 PM
M
Marlen
This is the Pearson VUE chat for candidates testing for SMPR.
I am in qatar which no to dial 1-800-950-7354
Dec 11, 2023, 4:54 PM
M
Marlen
We can assist you with scheduling or checking your Pearson account, however; you do not have your information yet.
Do not worry, then simply send an email to SMRP to follow up with your authorization after you did the payment.
payment already done
Dec 11, 2023, 4:56 PM
M
Marlen
That is correct, I wish to help you but only SMRP manages the payment and authorization process.
We (Pearson) do not see your account in the system or your authorization. Please follow up with SMRP directly.
Are you still there?
M
Marlen
It appears you are no longer active in the chat. If you have further questions, please open a new chat window. Thank you for contacting Pearson VUE chat, have a great day!
Today
Info Bot
Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
chindadaripet palani
an hour ago
Info Bot
Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
cspal3@yahoo.com
an hour ago
Info Bot
Can I have your First & Last name?
chindadaripet palani
an hour ago
Info Bot
Can I have your phone number? It'll help us reach you quicker.
974 66157303
an hour ago
Info Bot
Can I have your CCID (Candidate ID), Registration ID, or VUE ID?
Customer ID: PVUE722273
an hour ago
Info Bot
Hang on ! I will get the right person from my team to help you out.
Chat Support
Thank you for contacting Pearson VUE candidate services. You are connected with Linda.
L
Linda
Thank you for contacting Pearson VUE Candidate Services, my name is Linda. I will be more than glad to assist you today. How can I help you?
I need Exam programs that offer online testing FROM HOME USING MY COMPUTER
44 minutes ago
L
Linda
I will be more than glad to guide you on this. Is this for Society for Maintenance & Reliability Professionals Certifying Organization (SMRPCO)?
yes
Authorized Candidate: CHINDADARIPET PALANI

Customer ID: PVUE722273

Exam: CMRP - Certified Maintenance and Reliability Professional
Number of Attempts Authorized: 1

Authorized Dates: 08 December 2023 - 05 June 2024
when i schedule exam it goes to test centre
but i need online at my home
this address: https://home.pearsonvue.com/smrp
42 minutes ago
L
Linda
I apologize for the inconvenience, I checked and the 3 exams that this Client SMRPCO offers are available online, here is the list of exams. I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST) pl give correcponding QATAR time
40 minutes ago
L
Linda
Australian Eastern Standard Time is 7 hours ahead of Qatar, you can search conversions via Google.
Is there anything else I can help you with today?
this phone +852 3077 4923 alien language for english press 1 but still diff language
please give qatar number
hong kong 8523077 not changing to english
36 minutes ago
L
Linda
I apologize for the issue you are facing.
The phone number I provided is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
+852 3077 4923 asking access code do you have
34 minutes ago
L
Linda
In this situation it might be because it is out of office hours, I recommend on calling tomorrow during office hours.
Do you have any other question for me today?
it started with hong kong language then i press #1 in english asking access code
34 minutes ago
L
Linda
I am sorry to read that, I recommend on calling this phone number 1800-023-095 so you can be transferred to correct department, available 24/7.
Is there anything else I can help you with today?
1800-023-095 calling this number freom qatar it goes to oreedoo service provider give me isd code or should i use +
28 minutes ago
L
Linda
Yes, please dial +1 800-023-095.
Is there anything else I can assist you with today?
+1 800-023-095 say please check the number
now
Is there anything else I can assist
it say number is not complete
from QATAR what number to dial
26 minutes ago
L
Linda
Please dial +61 1800-023-095.
Our team will be glad to transfer you to the correct department.

Is there anything else I can assist you with today?
it is giving covid 19 instruction
+61 1800-023-095. giving covid 19 instruction i think pearson VUE is trying to cheat
they taken exam fees 470 dollar not allowing me to take onlne exam
20 minutes ago
L
Linda
I apologize for the issue you are facing.
The phone number +852 3077 4923 is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
this goes to
18 minutes ago
L
Linda
Yes, below that you can find the phone numbers, you just have to scroll down and select a continent.
here only not allowing me to schedule exam i send mail noe 7 days past no usefull messages
in this no qatar number
16 minutes ago
L
Linda
I am afraid that only our voice agents are able to schedule appointments for you, as I checked, your exam CMRP: Certified Maintenance and Reliability Professional should be able to schedule online.
I am afraid that some countries including Qatar do not have an specific phone number.
Is there anything else I can do for you today?
when i click exam schedule it goes to qatar test centre unless i select any one test centre it going moving next step
they hav designed the application to cheat exam fees
14 minutes ago
L
Linda
I am sorry to read that you are having technical issues to schedule your exam online, please call our Reservations Line during office hours so our team can schedule for you.
Apart from this, do you have any other question for me?
"please call our Reservations Line during office hours so our team can schedule for you." please give telephone number
12 minutes ago
L
Linda
I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
Do you have a different question for me?
this number not working for QATAR
+852 3077 4923
I WASTED time and money for +852 3077 4923
8 minutes ago
L
Linda
I am afraid that is the phone number available for Asia in general, I recommend on calling tomorrow during office hours.
for ASIA is wrong QATAR ISin middle east
no qatar mentioned
4 minutes ago
L
Linda
Here is our general phone number for Middle East: +44-161-855-7397.
Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.
Are you still there?
+44-161-855-7397.it is telling press 1 for US policy for all other enquiry press 2 i press 2 but this msg repated
repeated
a minute ago
New Messages
L
Linda
In this case is because the office hours are: 9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays, which means it is closed now, please call tomorrow during office hours.
Do you have any other concern for me today?

Jan 15, 2024 8:07 AM

SHERAFGAN SAJID MUHAMMAD RIAZ

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 8:07:00 AM
From: SHERAFGAN SAJID MUHAMMAD RIAZ
Subject: RE: Not able to schedule exam for CMRP

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 4:31:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

Please read my mail and check my screen shot i think you have not understood the problem it is not test center it is your application not going to next screen

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

------------------------------
CHINDADARIPET PALANI BTech, VA II
reliability supvr
Qatar Energy
Al Wakra
------------------------------

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

Hello,

Yes they are right . You have to chose exam center . Even didn't see such option . Leave this option dear and go to exam center option .

Thanks

Sent from my iPhone

Original Message:
Sent: 1/14/2024 2:40:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear sir,

Then why this preference given in the Pearson Vue take test ??

To collect exam fees only??

Any suggestion / views from forum is always appreciated

awaiting valuable reply - C.S.Palani

I have join SMRP since sept 2023.

While I planning to schedule exam ,error showing "there was error exporting the candidate data".

Anyone can help on this already write email to certify@smrp.org ,no reply from there.

Refer number for SMRP:643573.

Mo:9638043512

------------------------------
JAYDEEPBHAI BODAR
Shell India Market Privet Limited
Surat
------------------------------

17. RE: Not able to schedule exam for CMRP

Recommend

CHINDADARIPET PALANI

Posted 01-22-2024 08:19 AM

Dear sir,

i understood that no home test by your first mail.my question is what is the purpose of the following (screen shot ) option which open under preference menu please explain

On Thursday, January 18, 2024 at 12:40:42 AM GMT+3, SMRP <info@smrp.org> wrote:

Hello Chindar,

Thank you for your email. We have explained multiple times in multiple ways that it is against our policy for at home testing. We do not offer at home testing to maintain CMRP accreditation. We apologize that this is not the resolution you want however there is no way for us to allow you to test from home.

We do not offer refunds for applications or membership but if you would like to submit an appeal you can do so here https://smrp.org/Certification/SMRPCO-Appeals-Form.

Best,

Ashlee Jones

Ashlee Jones

Society for Maintenance & Reliability Professionals (SMRP)

Office: 1+800.950.7354

info@smrp.org / www.smrp.org

Original Message

Original Message:
Sent: 1/16/2024 11:43:00 AM
From: Ashlee Jones
Subject: RE: Not able to schedule exam for CMRP

Hello,

I can see that everything on our end is correct, so I am listing the instructions again so that you are able to schedule your exam.

Step 1: Go to this website https://home.pearsonvue.com/smrp/contact

Step 2: Use the same exact login you use for the SMRP portal to login to Pearson Vue

Step 3: Under pre-approved exams click on the blue link that says CMRP

Step 4: Carefully review cancellation and reschedule policies

Step 5: Find a test center and schedule your exam

I hope this helps.

Best,

Ashlee Jones

Dear sir,Please give me Pearson VUE email ID - C.S.Palani

"you should consult with specifically with pearson VUE via phone call or email" as per you

please refer the chat details with PearsonVUE phone number not working from qatar

Here is our general phone number for Middle East: +44-161-855-7397.

Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.

Thank you for contacting Pearson VUE, my name is Marlen. It is a pleasure to assist you. Please let me know your question.
exam test date not able to fix it say pending
when go to this page unable to edit
i paid 470 us dollaar
how getexam date
Dec 11, 2023, 4:23 PM
M
Marlen
Hello! Thank you very much for sharing the details of your exam registration. I am very sorry to see that situation with your Society for Maintenance &Reliability Professionals test. Definitely, I will be more than glad to find a solution. Just to confirm, did you pay for the authorization?
yes
Dec 11, 2023, 4:24 PM
M
Marlen
Great, Society for Maintenance &Reliability Professionals collects payment for the registration of the exam. I suggest waiting for the authorization letter.
All candidates must receive authorization to schedule an exam. The process can be resumed in 3 steps.

1) Candidate must apply with SMRP.

2) Once your authorization is granted, typically, you will receive an Authorization to Test Letter (ATT).

3) Candidates must be authorized to schedule the exam. The exam can be scheduled as soon as we have your profile records and authorization in the system.
i got this mail and click the link login now
it goes to this page
i cannot edit the details it is asking
Dec 11, 2023, 4:27 PM
M
Marlen
Thank you so much for the screenshots and I do understand the urgency of your scheduling. I am not seeing an account in our system. If you received the authorization today, we kindly ask you to wait. It takes time to receive your information from SMRP.
Chat Support
Thank you for your patience and understanding. I am still looking into your questions.
dec 8 i receive mail to login for exam test date
when i click login now below page is coming
Dec 11, 2023, 4:30 PM
M
Marlen
Thank you for the details and I sincerely appreciate the information. Your account is not registered under the Pearson VUE system. What I can suggest is to contact SMRP to know if they have sent us your profile and authorization records.
This is the official website and SMRP will assist you further with the authorization process.
Are you still there?
which menu to select
Dec 11, 2023, 4:35 PM
M
Marlen
Scroll down and click "contact" it will open this contact page.
Please inform we (Pearson) do not have records of your account. That is why, you have not registered for the exam.
Dec 11, 2023, 4:38 PM
M
Marlen
Yes, you can either call or email SMRP directly.
general enquiries mail i hav to select this mail id ?info@smrp.org
Dec 11, 2023, 4:39 PM
M
Marlen
Yes, you can select that option or to have immediate assistance, please give a call.
1-800-950-7354 this number is wrong
it is going to ooredoo Telecommunications company
Dec 11, 2023, 4:43 PM
M
Marlen
You may need to call as an international call. Ofice hours are 9:00 am Eastern to 5:00 pm Eastern.
If not working, then yes, I suggest sending an email and wait for their reply.
ok tanq
Dec 11, 2023, 4:43 PM
M
Marlen
You are welcome! Can I do something else for you? 
help desk in smrp
Dec 11, 2023, 4:45 PM
M
Marlen
I am sorry, do you ask for a help desk assistance in SMRP?
Are you still there?
YES
Dec 11, 2023, 4:51 PM
M
Marlen
Do you have any other questions for me?
help desk in smrp This is the official website and SMRP
Dec 11, 2023, 4:52 PM
M
Marlen
This is the Pearson VUE chat for candidates testing for SMPR.
I am in qatar which no to dial 1-800-950-7354
Dec 11, 2023, 4:54 PM
M
Marlen
We can assist you with scheduling or checking your Pearson account, however; you do not have your information yet.
Do not worry, then simply send an email to SMRP to follow up with your authorization after you did the payment.
payment already done
Dec 11, 2023, 4:56 PM
M
Marlen
That is correct, I wish to help you but only SMRP manages the payment and authorization process.
We (Pearson) do not see your account in the system or your authorization. Please follow up with SMRP directly.
Are you still there?
M
Marlen
It appears you are no longer active in the chat. If you have further questions, please open a new chat window. Thank you for contacting Pearson VUE chat, have a great day!
Today
Info Bot
Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
chindadaripet palani
an hour ago
Info Bot
Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
cspal3@yahoo.com
an hour ago
Info Bot
Can I have your First & Last name?
chindadaripet palani
an hour ago
Info Bot
Can I have your phone number? It'll help us reach you quicker.
974 66157303
an hour ago
Info Bot
Can I have your CCID (Candidate ID), Registration ID, or VUE ID?
Customer ID: PVUE722273
an hour ago
Info Bot
Hang on ! I will get the right person from my team to help you out.
Chat Support
Thank you for contacting Pearson VUE candidate services. You are connected with Linda.
L
Linda
Thank you for contacting Pearson VUE Candidate Services, my name is Linda. I will be more than glad to assist you today. How can I help you?
I need Exam programs that offer online testing FROM HOME USING MY COMPUTER
44 minutes ago
L
Linda
I will be more than glad to guide you on this. Is this for Society for Maintenance & Reliability Professionals Certifying Organization (SMRPCO)?
yes
Authorized Candidate: CHINDADARIPET PALANI

Customer ID: PVUE722273

Exam: CMRP - Certified Maintenance and Reliability Professional
Number of Attempts Authorized: 1

Authorized Dates: 08 December 2023 - 05 June 2024
when i schedule exam it goes to test centre
but i need online at my home
this address: https://home.pearsonvue.com/smrp
42 minutes ago
L
Linda
I apologize for the inconvenience, I checked and the 3 exams that this Client SMRPCO offers are available online, here is the list of exams. I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST) pl give correcponding QATAR time
40 minutes ago
L
Linda
Australian Eastern Standard Time is 7 hours ahead of Qatar, you can search conversions via Google.
Is there anything else I can help you with today?
this phone +852 3077 4923 alien language for english press 1 but still diff language
please give qatar number
hong kong 8523077 not changing to english
36 minutes ago
L
Linda
I apologize for the issue you are facing.
The phone number I provided is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
+852 3077 4923 asking access code do you have
34 minutes ago
L
Linda
In this situation it might be because it is out of office hours, I recommend on calling tomorrow during office hours.
Do you have any other question for me today?
it started with hong kong language then i press #1 in english asking access code
34 minutes ago
L
Linda
I am sorry to read that, I recommend on calling this phone number 1800-023-095 so you can be transferred to correct department, available 24/7.
Is there anything else I can help you with today?
1800-023-095 calling this number freom qatar it goes to oreedoo service provider give me isd code or should i use +
28 minutes ago
L
Linda
Yes, please dial +1 800-023-095.
Is there anything else I can assist you with today?
+1 800-023-095 say please check the number
now
Is there anything else I can assist
it say number is not complete
from QATAR what number to dial
26 minutes ago
L
Linda
Please dial +61 1800-023-095.
Our team will be glad to transfer you to the correct department.

Is there anything else I can assist you with today?
it is giving covid 19 instruction
+61 1800-023-095. giving covid 19 instruction i think pearson VUE is trying to cheat
they taken exam fees 470 dollar not allowing me to take onlne exam
20 minutes ago
L
Linda
I apologize for the issue you are facing.
The phone number +852 3077 4923 is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
this goes to
18 minutes ago
L
Linda
Yes, below that you can find the phone numbers, you just have to scroll down and select a continent.
here only not allowing me to schedule exam i send mail noe 7 days past no usefull messages
in this no qatar number
16 minutes ago
L
Linda
I am afraid that only our voice agents are able to schedule appointments for you, as I checked, your exam CMRP: Certified Maintenance and Reliability Professional should be able to schedule online.
I am afraid that some countries including Qatar do not have an specific phone number.
Is there anything else I can do for you today?
when i click exam schedule it goes to qatar test centre unless i select any one test centre it going moving next step
they hav designed the application to cheat exam fees
14 minutes ago
L
Linda
I am sorry to read that you are having technical issues to schedule your exam online, please call our Reservations Line during office hours so our team can schedule for you.
Apart from this, do you have any other question for me?
"please call our Reservations Line during office hours so our team can schedule for you." please give telephone number
12 minutes ago
L
Linda
I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
Do you have a different question for me?
this number not working for QATAR
+852 3077 4923
I WASTED time and money for +852 3077 4923
8 minutes ago
L
Linda
I am afraid that is the phone number available for Asia in general, I recommend on calling tomorrow during office hours.
for ASIA is wrong QATAR ISin middle east
no qatar mentioned
4 minutes ago
L
Linda
Here is our general phone number for Middle East: +44-161-855-7397.
Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.
Are you still there?
+44-161-855-7397.it is telling press 1 for US policy for all other enquiry press 2 i press 2 but this msg repated
repeated
a minute ago
New Messages
L
Linda
In this case is because the office hours are: 9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays, which means it is closed now, please call tomorrow during office hours.
Do you have any other concern for me today?

Jan 15, 2024 8:07 AM

SHERAFGAN SAJID MUHAMMAD RIAZ

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 8:07:00 AM
From: SHERAFGAN SAJID MUHAMMAD RIAZ
Subject: RE: Not able to schedule exam for CMRP

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 4:31:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

Please read my mail and check my screen shot i think you have not understood the problem it is not test center it is your application not going to next screen

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

------------------------------
CHINDADARIPET PALANI BTech, VA II
reliability supvr
Qatar Energy
Al Wakra
------------------------------

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

Hello,

Yes they are right . You have to chose exam center . Even didn't see such option . Leave this option dear and go to exam center option .

Thanks

Sent from my iPhone

Original Message:
Sent: 1/14/2024 2:40:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear sir,

Then why this preference given in the Pearson Vue take test ??

To collect exam fees only??

Any suggestion / views from forum is always appreciated

awaiting valuable reply - C.S.Palani

I have join SMRP since sept 2023.

While I planning to schedule exam ,error showing "there was error exporting the candidate data".

Anyone can help on this already write email to certify@smrp.org ,no reply from there.

Refer number for SMRP:643573.

Mo:9638043512

------------------------------
JAYDEEPBHAI BODAR
Shell India Market Privet Limited
Surat
------------------------------

18. RE: Not able to schedule exam for CMRP

Recommend

Taylor Allen

Posted 01-23-2024 08:48 PM

Hello,

That setting is one that Pearson VUE puts in all of their applicant profiles, it is standard, whether or not the testing provider provides at home testing. Since we do not, it is a setting that you do not have to worry about.

Best,
Taylor

Taylor Allen

Society for Maintenance & Reliability Professionals (SMRP)

Office: 1+800.950.7354

info@smrp.org / www.smrp.org

Original Message

Original Message:
Sent: 1/16/2024 11:43:00 AM
From: Ashlee Jones
Subject: RE: Not able to schedule exam for CMRP

Hello,

I can see that everything on our end is correct, so I am listing the instructions again so that you are able to schedule your exam.

Step 1: Go to this website https://home.pearsonvue.com/smrp/contact

Step 2: Use the same exact login you use for the SMRP portal to login to Pearson Vue

Step 3: Under pre-approved exams click on the blue link that says CMRP

Step 4: Carefully review cancellation and reschedule policies

Step 5: Find a test center and schedule your exam

I hope this helps.

Best,

Ashlee Jones

Dear sir,Please give me Pearson VUE email ID - C.S.Palani

"you should consult with specifically with pearson VUE via phone call or email" as per you

please refer the chat details with PearsonVUE phone number not working from qatar

Here is our general phone number for Middle East: +44-161-855-7397.

Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.

Thank you for contacting Pearson VUE, my name is Marlen. It is a pleasure to assist you. Please let me know your question.
exam test date not able to fix it say pending
when go to this page unable to edit
i paid 470 us dollaar
how getexam date
Dec 11, 2023, 4:23 PM
M
Marlen
Hello! Thank you very much for sharing the details of your exam registration. I am very sorry to see that situation with your Society for Maintenance &Reliability Professionals test. Definitely, I will be more than glad to find a solution. Just to confirm, did you pay for the authorization?
yes
Dec 11, 2023, 4:24 PM
M
Marlen
Great, Society for Maintenance &Reliability Professionals collects payment for the registration of the exam. I suggest waiting for the authorization letter.
All candidates must receive authorization to schedule an exam. The process can be resumed in 3 steps.

1) Candidate must apply with SMRP.

2) Once your authorization is granted, typically, you will receive an Authorization to Test Letter (ATT).

3) Candidates must be authorized to schedule the exam. The exam can be scheduled as soon as we have your profile records and authorization in the system.
i got this mail and click the link login now
it goes to this page
i cannot edit the details it is asking
Dec 11, 2023, 4:27 PM
M
Marlen
Thank you so much for the screenshots and I do understand the urgency of your scheduling. I am not seeing an account in our system. If you received the authorization today, we kindly ask you to wait. It takes time to receive your information from SMRP.
Chat Support
Thank you for your patience and understanding. I am still looking into your questions.
dec 8 i receive mail to login for exam test date
when i click login now below page is coming
Dec 11, 2023, 4:30 PM
M
Marlen
Thank you for the details and I sincerely appreciate the information. Your account is not registered under the Pearson VUE system. What I can suggest is to contact SMRP to know if they have sent us your profile and authorization records.
This is the official website and SMRP will assist you further with the authorization process.
Are you still there?
which menu to select
Dec 11, 2023, 4:35 PM
M
Marlen
Scroll down and click "contact" it will open this contact page.
Please inform we (Pearson) do not have records of your account. That is why, you have not registered for the exam.
Dec 11, 2023, 4:38 PM
M
Marlen
Yes, you can either call or email SMRP directly.
general enquiries mail i hav to select this mail id ?info@smrp.org
Dec 11, 2023, 4:39 PM
M
Marlen
Yes, you can select that option or to have immediate assistance, please give a call.
1-800-950-7354 this number is wrong
it is going to ooredoo Telecommunications company
Dec 11, 2023, 4:43 PM
M
Marlen
You may need to call as an international call. Ofice hours are 9:00 am Eastern to 5:00 pm Eastern.
If not working, then yes, I suggest sending an email and wait for their reply.
ok tanq
Dec 11, 2023, 4:43 PM
M
Marlen
You are welcome! Can I do something else for you? 
help desk in smrp
Dec 11, 2023, 4:45 PM
M
Marlen
I am sorry, do you ask for a help desk assistance in SMRP?
Are you still there?
YES
Dec 11, 2023, 4:51 PM
M
Marlen
Do you have any other questions for me?
help desk in smrp This is the official website and SMRP
Dec 11, 2023, 4:52 PM
M
Marlen
This is the Pearson VUE chat for candidates testing for SMPR.
I am in qatar which no to dial 1-800-950-7354
Dec 11, 2023, 4:54 PM
M
Marlen
We can assist you with scheduling or checking your Pearson account, however; you do not have your information yet.
Do not worry, then simply send an email to SMRP to follow up with your authorization after you did the payment.
payment already done
Dec 11, 2023, 4:56 PM
M
Marlen
That is correct, I wish to help you but only SMRP manages the payment and authorization process.
We (Pearson) do not see your account in the system or your authorization. Please follow up with SMRP directly.
Are you still there?
M
Marlen
It appears you are no longer active in the chat. If you have further questions, please open a new chat window. Thank you for contacting Pearson VUE chat, have a great day!
Today
Info Bot
Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
chindadaripet palani
an hour ago
Info Bot
Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
cspal3@yahoo.com
an hour ago
Info Bot
Can I have your First & Last name?
chindadaripet palani
an hour ago
Info Bot
Can I have your phone number? It'll help us reach you quicker.
974 66157303
an hour ago
Info Bot
Can I have your CCID (Candidate ID), Registration ID, or VUE ID?
Customer ID: PVUE722273
an hour ago
Info Bot
Hang on ! I will get the right person from my team to help you out.
Chat Support
Thank you for contacting Pearson VUE candidate services. You are connected with Linda.
L
Linda
Thank you for contacting Pearson VUE Candidate Services, my name is Linda. I will be more than glad to assist you today. How can I help you?
I need Exam programs that offer online testing FROM HOME USING MY COMPUTER
44 minutes ago
L
Linda
I will be more than glad to guide you on this. Is this for Society for Maintenance & Reliability Professionals Certifying Organization (SMRPCO)?
yes
Authorized Candidate: CHINDADARIPET PALANI

Customer ID: PVUE722273

Exam: CMRP - Certified Maintenance and Reliability Professional
Number of Attempts Authorized: 1

Authorized Dates: 08 December 2023 - 05 June 2024
when i schedule exam it goes to test centre
but i need online at my home
this address: https://home.pearsonvue.com/smrp
42 minutes ago
L
Linda
I apologize for the inconvenience, I checked and the 3 exams that this Client SMRPCO offers are available online, here is the list of exams. I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST) pl give correcponding QATAR time
40 minutes ago
L
Linda
Australian Eastern Standard Time is 7 hours ahead of Qatar, you can search conversions via Google.
Is there anything else I can help you with today?
this phone +852 3077 4923 alien language for english press 1 but still diff language
please give qatar number
hong kong 8523077 not changing to english
36 minutes ago
L
Linda
I apologize for the issue you are facing.
The phone number I provided is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
+852 3077 4923 asking access code do you have
34 minutes ago
L
Linda
In this situation it might be because it is out of office hours, I recommend on calling tomorrow during office hours.
Do you have any other question for me today?
it started with hong kong language then i press #1 in english asking access code
34 minutes ago
L
Linda
I am sorry to read that, I recommend on calling this phone number 1800-023-095 so you can be transferred to correct department, available 24/7.
Is there anything else I can help you with today?
1800-023-095 calling this number freom qatar it goes to oreedoo service provider give me isd code or should i use +
28 minutes ago
L
Linda
Yes, please dial +1 800-023-095.
Is there anything else I can assist you with today?
+1 800-023-095 say please check the number
now
Is there anything else I can assist
it say number is not complete
from QATAR what number to dial
26 minutes ago
L
Linda
Please dial +61 1800-023-095.
Our team will be glad to transfer you to the correct department.

Is there anything else I can assist you with today?
it is giving covid 19 instruction
+61 1800-023-095. giving covid 19 instruction i think pearson VUE is trying to cheat
they taken exam fees 470 dollar not allowing me to take onlne exam
20 minutes ago
L
Linda
I apologize for the issue you are facing.
The phone number +852 3077 4923 is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
this goes to
18 minutes ago
L
Linda
Yes, below that you can find the phone numbers, you just have to scroll down and select a continent.
here only not allowing me to schedule exam i send mail noe 7 days past no usefull messages
in this no qatar number
16 minutes ago
L
Linda
I am afraid that only our voice agents are able to schedule appointments for you, as I checked, your exam CMRP: Certified Maintenance and Reliability Professional should be able to schedule online.
I am afraid that some countries including Qatar do not have an specific phone number.
Is there anything else I can do for you today?
when i click exam schedule it goes to qatar test centre unless i select any one test centre it going moving next step
they hav designed the application to cheat exam fees
14 minutes ago
L
Linda
I am sorry to read that you are having technical issues to schedule your exam online, please call our Reservations Line during office hours so our team can schedule for you.
Apart from this, do you have any other question for me?
"please call our Reservations Line during office hours so our team can schedule for you." please give telephone number
12 minutes ago
L
Linda
I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
Do you have a different question for me?
this number not working for QATAR
+852 3077 4923
I WASTED time and money for +852 3077 4923
8 minutes ago
L
Linda
I am afraid that is the phone number available for Asia in general, I recommend on calling tomorrow during office hours.
for ASIA is wrong QATAR ISin middle east
no qatar mentioned
4 minutes ago
L
Linda
Here is our general phone number for Middle East: +44-161-855-7397.
Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.
Are you still there?
+44-161-855-7397.it is telling press 1 for US policy for all other enquiry press 2 i press 2 but this msg repated
repeated
a minute ago
New Messages
L
Linda
In this case is because the office hours are: 9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays, which means it is closed now, please call tomorrow during office hours.
Do you have any other concern for me today?

Jan 15, 2024 8:07 AM

SHERAFGAN SAJID MUHAMMAD RIAZ

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 8:07:00 AM
From: SHERAFGAN SAJID MUHAMMAD RIAZ
Subject: RE: Not able to schedule exam for CMRP

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 4:31:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

Please read my mail and check my screen shot i think you have not understood the problem it is not test center it is your application not going to next screen

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

------------------------------
CHINDADARIPET PALANI BTech, VA II
reliability supvr
Qatar Energy
Al Wakra
------------------------------

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

Hello,

Yes they are right . You have to chose exam center . Even didn't see such option . Leave this option dear and go to exam center option .

Thanks

Sent from my iPhone

Original Message:
Sent: 1/14/2024 2:40:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear sir,

Then why this preference given in the Pearson Vue take test ??

To collect exam fees only??

Any suggestion / views from forum is always appreciated

awaiting valuable reply - C.S.Palani

I have join SMRP since sept 2023.

While I planning to schedule exam ,error showing "there was error exporting the candidate data".

Anyone can help on this already write email to certify@smrp.org ,no reply from there.

Refer number for SMRP:643573.

Mo:9638043512

------------------------------
JAYDEEPBHAI BODAR
Shell India Market Privet Limited
Surat
------------------------------

19. RE: Not able to schedule exam for CMRP

Recommend

CHINDADARIPET PALANI

Posted 01-26-2024 06:40 AM

Dear sir,

This is my Customer ID

when i create web account for exam schedule i fill the correct details as below

all though my details are correct it is not going to next step as below

allthough i signed in again clik the linl above and sign in

it is not to next step Please do the need full - C.S.Palani

On Wednesday, January 24, 2024 at 04:47:53 AM GMT+3, Taylor Allen <tallen@kellencompany.com> wrote:

Hello,

Best,
Taylor

Taylor Allen

Society for Maintenance & Reliability Professionals (SMRP)

Office: 1+800.950.7354

info@smrp.org / www.smrp.org

Original Message

Original Message:
Sent: 1/16/2024 11:43:00 AM
From: Ashlee Jones
Subject: RE: Not able to schedule exam for CMRP

Hello,

I can see that everything on our end is correct, so I am listing the instructions again so that you are able to schedule your exam.

Step 1: Go to this website https://home.pearsonvue.com/smrp/contact

Step 2: Use the same exact login you use for the SMRP portal to login to Pearson Vue

Step 3: Under pre-approved exams click on the blue link that says CMRP

Step 4: Carefully review cancellation and reschedule policies

Step 5: Find a test center and schedule your exam

I hope this helps.

Best,

Ashlee Jones

Dear sir,Please give me Pearson VUE email ID - C.S.Palani

"you should consult with specifically with pearson VUE via phone call or email" as per you

please refer the chat details with PearsonVUE phone number not working from qatar

Here is our general phone number for Middle East: +44-161-855-7397.

Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.

Thank you for contacting Pearson VUE, my name is Marlen. It is a pleasure to assist you. Please let me know your question.
exam test date not able to fix it say pending
when go to this page unable to edit
i paid 470 us dollaar
how getexam date
Dec 11, 2023, 4:23 PM
M
Marlen
Hello! Thank you very much for sharing the details of your exam registration. I am very sorry to see that situation with your Society for Maintenance &Reliability Professionals test. Definitely, I will be more than glad to find a solution. Just to confirm, did you pay for the authorization?
yes
Dec 11, 2023, 4:24 PM
M
Marlen
Great, Society for Maintenance &Reliability Professionals collects payment for the registration of the exam. I suggest waiting for the authorization letter.
All candidates must receive authorization to schedule an exam. The process can be resumed in 3 steps.

1) Candidate must apply with SMRP.

2) Once your authorization is granted, typically, you will receive an Authorization to Test Letter (ATT).

3) Candidates must be authorized to schedule the exam. The exam can be scheduled as soon as we have your profile records and authorization in the system.
i got this mail and click the link login now
it goes to this page
i cannot edit the details it is asking
Dec 11, 2023, 4:27 PM
M
Marlen
Thank you so much for the screenshots and I do understand the urgency of your scheduling. I am not seeing an account in our system. If you received the authorization today, we kindly ask you to wait. It takes time to receive your information from SMRP.
Chat Support
Thank you for your patience and understanding. I am still looking into your questions.
dec 8 i receive mail to login for exam test date
when i click login now below page is coming
Dec 11, 2023, 4:30 PM
M
Marlen
Thank you for the details and I sincerely appreciate the information. Your account is not registered under the Pearson VUE system. What I can suggest is to contact SMRP to know if they have sent us your profile and authorization records.
This is the official website and SMRP will assist you further with the authorization process.
Are you still there?
which menu to select
Dec 11, 2023, 4:35 PM
M
Marlen
Scroll down and click "contact" it will open this contact page.
Please inform we (Pearson) do not have records of your account. That is why, you have not registered for the exam.
Dec 11, 2023, 4:38 PM
M
Marlen
Yes, you can either call or email SMRP directly.
general enquiries mail i hav to select this mail id ?info@smrp.org
Dec 11, 2023, 4:39 PM
M
Marlen
Yes, you can select that option or to have immediate assistance, please give a call.
1-800-950-7354 this number is wrong
it is going to ooredoo Telecommunications company
Dec 11, 2023, 4:43 PM
M
Marlen
You may need to call as an international call. Ofice hours are 9:00 am Eastern to 5:00 pm Eastern.
If not working, then yes, I suggest sending an email and wait for their reply.
ok tanq
Dec 11, 2023, 4:43 PM
M
Marlen
You are welcome! Can I do something else for you? 
help desk in smrp
Dec 11, 2023, 4:45 PM
M
Marlen
I am sorry, do you ask for a help desk assistance in SMRP?
Are you still there?
YES
Dec 11, 2023, 4:51 PM
M
Marlen
Do you have any other questions for me?
help desk in smrp This is the official website and SMRP
Dec 11, 2023, 4:52 PM
M
Marlen
This is the Pearson VUE chat for candidates testing for SMPR.
I am in qatar which no to dial 1-800-950-7354
Dec 11, 2023, 4:54 PM
M
Marlen
We can assist you with scheduling or checking your Pearson account, however; you do not have your information yet.
Do not worry, then simply send an email to SMRP to follow up with your authorization after you did the payment.
payment already done
Dec 11, 2023, 4:56 PM
M
Marlen
That is correct, I wish to help you but only SMRP manages the payment and authorization process.
We (Pearson) do not see your account in the system or your authorization. Please follow up with SMRP directly.
Are you still there?
M
Marlen
It appears you are no longer active in the chat. If you have further questions, please open a new chat window. Thank you for contacting Pearson VUE chat, have a great day!
Today
Info Bot
Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
chindadaripet palani
an hour ago
Info Bot
Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
cspal3@yahoo.com
an hour ago
Info Bot
Can I have your First & Last name?
chindadaripet palani
an hour ago
Info Bot
Can I have your phone number? It'll help us reach you quicker.
974 66157303
an hour ago
Info Bot
Can I have your CCID (Candidate ID), Registration ID, or VUE ID?
Customer ID: PVUE722273
an hour ago
Info Bot
Hang on ! I will get the right person from my team to help you out.
Chat Support
Thank you for contacting Pearson VUE candidate services. You are connected with Linda.
L
Linda
Thank you for contacting Pearson VUE Candidate Services, my name is Linda. I will be more than glad to assist you today. How can I help you?
I need Exam programs that offer online testing FROM HOME USING MY COMPUTER
44 minutes ago
L
Linda
I will be more than glad to guide you on this. Is this for Society for Maintenance & Reliability Professionals Certifying Organization (SMRPCO)?
yes
Authorized Candidate: CHINDADARIPET PALANI

Customer ID: PVUE722273

Exam: CMRP - Certified Maintenance and Reliability Professional
Number of Attempts Authorized: 1

Authorized Dates: 08 December 2023 - 05 June 2024
when i schedule exam it goes to test centre
but i need online at my home
this address: https://home.pearsonvue.com/smrp
42 minutes ago
L
Linda
I apologize for the inconvenience, I checked and the 3 exams that this Client SMRPCO offers are available online, here is the list of exams. I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST) pl give correcponding QATAR time
40 minutes ago
L
Linda
Australian Eastern Standard Time is 7 hours ahead of Qatar, you can search conversions via Google.
Is there anything else I can help you with today?
this phone +852 3077 4923 alien language for english press 1 but still diff language
please give qatar number
hong kong 8523077 not changing to english
36 minutes ago
L
Linda
I apologize for the issue you are facing.
The phone number I provided is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
+852 3077 4923 asking access code do you have
34 minutes ago
L
Linda
In this situation it might be because it is out of office hours, I recommend on calling tomorrow during office hours.
Do you have any other question for me today?
it started with hong kong language then i press #1 in english asking access code
34 minutes ago
L
Linda
I am sorry to read that, I recommend on calling this phone number 1800-023-095 so you can be transferred to correct department, available 24/7.
Is there anything else I can help you with today?
1800-023-095 calling this number freom qatar it goes to oreedoo service provider give me isd code or should i use +
28 minutes ago
L
Linda
Yes, please dial +1 800-023-095.
Is there anything else I can assist you with today?
+1 800-023-095 say please check the number
now
Is there anything else I can assist
it say number is not complete
from QATAR what number to dial
26 minutes ago
L
Linda
Please dial +61 1800-023-095.
Our team will be glad to transfer you to the correct department.

Is there anything else I can assist you with today?
it is giving covid 19 instruction
+61 1800-023-095. giving covid 19 instruction i think pearson VUE is trying to cheat
they taken exam fees 470 dollar not allowing me to take onlne exam
20 minutes ago
L
Linda
I apologize for the issue you are facing.
The phone number +852 3077 4923 is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
this goes to
18 minutes ago
L
Linda
Yes, below that you can find the phone numbers, you just have to scroll down and select a continent.
here only not allowing me to schedule exam i send mail noe 7 days past no usefull messages
in this no qatar number
16 minutes ago
L
Linda
I am afraid that only our voice agents are able to schedule appointments for you, as I checked, your exam CMRP: Certified Maintenance and Reliability Professional should be able to schedule online.
I am afraid that some countries including Qatar do not have an specific phone number.
Is there anything else I can do for you today?
when i click exam schedule it goes to qatar test centre unless i select any one test centre it going moving next step
they hav designed the application to cheat exam fees
14 minutes ago
L
Linda
I am sorry to read that you are having technical issues to schedule your exam online, please call our Reservations Line during office hours so our team can schedule for you.
Apart from this, do you have any other question for me?
"please call our Reservations Line during office hours so our team can schedule for you." please give telephone number
12 minutes ago
L
Linda
I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
Do you have a different question for me?
this number not working for QATAR
+852 3077 4923
I WASTED time and money for +852 3077 4923
8 minutes ago
L
Linda
I am afraid that is the phone number available for Asia in general, I recommend on calling tomorrow during office hours.
for ASIA is wrong QATAR ISin middle east
no qatar mentioned
4 minutes ago
L
Linda
Here is our general phone number for Middle East: +44-161-855-7397.
Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.
Are you still there?
+44-161-855-7397.it is telling press 1 for US policy for all other enquiry press 2 i press 2 but this msg repated
repeated
a minute ago
New Messages
L
Linda
In this case is because the office hours are: 9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays, which means it is closed now, please call tomorrow during office hours.
Do you have any other concern for me today?

Jan 15, 2024 8:07 AM

SHERAFGAN SAJID MUHAMMAD RIAZ

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 8:07:00 AM
From: SHERAFGAN SAJID MUHAMMAD RIAZ
Subject: RE: Not able to schedule exam for CMRP

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 4:31:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

Please read my mail and check my screen shot i think you have not understood the problem it is not test center it is your application not going to next screen

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

------------------------------
CHINDADARIPET PALANI BTech, VA II
reliability supvr
Qatar Energy
Al Wakra
------------------------------

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

Hello,

Yes they are right . You have to chose exam center . Even didn't see such option . Leave this option dear and go to exam center option .

Thanks

Sent from my iPhone

Original Message:
Sent: 1/14/2024 2:40:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear sir,

Then why this preference given in the Pearson Vue take test ??

To collect exam fees only??

Any suggestion / views from forum is always appreciated

awaiting valuable reply - C.S.Palani

I have join SMRP since sept 2023.

While I planning to schedule exam ,error showing "there was error exporting the candidate data".

Anyone can help on this already write email to certify@smrp.org ,no reply from there.

Refer number for SMRP:643573.

Mo:9638043512

------------------------------
JAYDEEPBHAI BODAR
Shell India Market Privet Limited
Surat
------------------------------

20. RE: Not able to schedule exam for CMRP

Recommend

Ashlee Jones

Posted 01-29-2024 09:46 AM

Hello,

I hope you are well.

I am listing the instructions again so that you are able to schedule your exam. You do not need to make a new account because the account is already made for you.

Step 1: Go to this website https://home.pearsonvue.com/smrp/contact

Step 2: Use the same exact login you use for the SMRP portal to login to Pearson Vue

Step 3: Under pre-approved exams click on the blue link that says CMRP

Step 4: Carefully review cancellation and reschedule policies

Step 5: Find a test center and schedule your exam

I hope this helps.

Best,

Ashlee Jones

------------------------------
Ashlee Jones
Society for Maintenance & Reliability Professionals
------------------------------

Original Message

Original Message:
Sent: 01-26-2024 06:40 AM
From: CHINDADARIPET PALANI
Subject: Not able to schedule exam for CMRP

Dear sir,

This is my Customer ID

when i create web account for exam schedule i fill the correct details as below

all though my details are correct it is not going to next step as below

allthough i signed in again clik the linl above and sign in

it is not to next step Please do the need full - C.S.Palani

On Wednesday, January 24, 2024 at 04:47:53 AM GMT+3, Taylor Allen <tallen@kellencompany.com> wrote:

Hello,

Best,
Taylor

Taylor Allen

Society for Maintenance & Reliability Professionals (SMRP)

Office: 1+800.950.7354

info@smrp.org / www.smrp.org

Original Message:
Sent: 1/16/2024 11:43:00 AM
From: Ashlee Jones
Subject: RE: Not able to schedule exam for CMRP

Hello,

I can see that everything on our end is correct, so I am listing the instructions again so that you are able to schedule your exam.

Step 1: Go to this website https://home.pearsonvue.com/smrp/contact

Step 2: Use the same exact login you use for the SMRP portal to login to Pearson Vue

Step 3: Under pre-approved exams click on the blue link that says CMRP

Step 4: Carefully review cancellation and reschedule policies

Step 5: Find a test center and schedule your exam

I hope this helps.

Best,

Ashlee Jones

------------------------------
Ashlee Jones
Society for Maintenance & Reliability Professionals

Original Message:
Sent: 01-16-2024 06:14 AM
From: CHINDADARIPET PALANI
Subject: Not able to schedule exam for CMRP

Dear sir,Please give me Pearson VUE email ID - C.S.Palani

"you should consult with specifically with pearson VUE via phone call or email" as per you

please refer the chat details with PearsonVUE phone number not working from qatar

Here is our general phone number for Middle East: +44-161-855-7397.

Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.

Thank you for contacting Pearson VUE, my name is Marlen. It is a pleasure to assist you. Please let me know your question.
exam test date not able to fix it say pending
when go to this page unable to edit
i paid 470 us dollaar
how getexam date
Dec 11, 2023, 4:23 PM
M
Marlen
Hello! Thank you very much for sharing the details of your exam registration. I am very sorry to see that situation with your Society for Maintenance &Reliability Professionals test. Definitely, I will be more than glad to find a solution. Just to confirm, did you pay for the authorization?
yes
Dec 11, 2023, 4:24 PM
M
Marlen
Great, Society for Maintenance &Reliability Professionals collects payment for the registration of the exam. I suggest waiting for the authorization letter.
All candidates must receive authorization to schedule an exam. The process can be resumed in 3 steps.

1) Candidate must apply with SMRP.

2) Once your authorization is granted, typically, you will receive an Authorization to Test Letter (ATT).

3) Candidates must be authorized to schedule the exam. The exam can be scheduled as soon as we have your profile records and authorization in the system.
i got this mail and click the link login now
it goes to this page
i cannot edit the details it is asking
Dec 11, 2023, 4:27 PM
M
Marlen
Thank you so much for the screenshots and I do understand the urgency of your scheduling. I am not seeing an account in our system. If you received the authorization today, we kindly ask you to wait. It takes time to receive your information from SMRP.
Chat Support
Thank you for your patience and understanding. I am still looking into your questions.
dec 8 i receive mail to login for exam test date
when i click login now below page is coming
Dec 11, 2023, 4:30 PM
M
Marlen
Thank you for the details and I sincerely appreciate the information. Your account is not registered under the Pearson VUE system. What I can suggest is to contact SMRP to know if they have sent us your profile and authorization records.
This is the official website and SMRP will assist you further with the authorization process.
Are you still there?
which menu to select
Dec 11, 2023, 4:35 PM
M
Marlen
Scroll down and click "contact" it will open this contact page.
Please inform we (Pearson) do not have records of your account. That is why, you have not registered for the exam.
Dec 11, 2023, 4:38 PM
M
Marlen
Yes, you can either call or email SMRP directly.
general enquiries mail i hav to select this mail id ?info@smrp.org
Dec 11, 2023, 4:39 PM
M
Marlen
Yes, you can select that option or to have immediate assistance, please give a call.
1-800-950-7354 this number is wrong
it is going to ooredoo Telecommunications company
Dec 11, 2023, 4:43 PM
M
Marlen
You may need to call as an international call. Ofice hours are 9:00 am Eastern to 5:00 pm Eastern.
If not working, then yes, I suggest sending an email and wait for their reply.
ok tanq
Dec 11, 2023, 4:43 PM
M
Marlen
You are welcome! Can I do something else for you? 
help desk in smrp
Dec 11, 2023, 4:45 PM
M
Marlen
I am sorry, do you ask for a help desk assistance in SMRP?
Are you still there?
YES
Dec 11, 2023, 4:51 PM
M
Marlen
Do you have any other questions for me?
help desk in smrp This is the official website and SMRP
Dec 11, 2023, 4:52 PM
M
Marlen
This is the Pearson VUE chat for candidates testing for SMPR.
I am in qatar which no to dial 1-800-950-7354
Dec 11, 2023, 4:54 PM
M
Marlen
We can assist you with scheduling or checking your Pearson account, however; you do not have your information yet.
Do not worry, then simply send an email to SMRP to follow up with your authorization after you did the payment.
payment already done
Dec 11, 2023, 4:56 PM
M
Marlen
That is correct, I wish to help you but only SMRP manages the payment and authorization process.
We (Pearson) do not see your account in the system or your authorization. Please follow up with SMRP directly.
Are you still there?
M
Marlen
It appears you are no longer active in the chat. If you have further questions, please open a new chat window. Thank you for contacting Pearson VUE chat, have a great day!
Today
Info Bot
Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
chindadaripet palani
an hour ago
Info Bot
Hello there! Before we go ahead, can I get your email address? In case we get lost, I can always get back to you.
cspal3@yahoo.com
an hour ago
Info Bot
Can I have your First & Last name?
chindadaripet palani
an hour ago
Info Bot
Can I have your phone number? It'll help us reach you quicker.
974 66157303
an hour ago
Info Bot
Can I have your CCID (Candidate ID), Registration ID, or VUE ID?
Customer ID: PVUE722273
an hour ago
Info Bot
Hang on ! I will get the right person from my team to help you out.
Chat Support
Thank you for contacting Pearson VUE candidate services. You are connected with Linda.
L
Linda
Thank you for contacting Pearson VUE Candidate Services, my name is Linda. I will be more than glad to assist you today. How can I help you?
I need Exam programs that offer online testing FROM HOME USING MY COMPUTER
44 minutes ago
L
Linda
I will be more than glad to guide you on this. Is this for Society for Maintenance & Reliability Professionals Certifying Organization (SMRPCO)?
yes
Authorized Candidate: CHINDADARIPET PALANI

Customer ID: PVUE722273

Exam: CMRP - Certified Maintenance and Reliability Professional
Number of Attempts Authorized: 1

Authorized Dates: 08 December 2023 - 05 June 2024
when i schedule exam it goes to test centre
but i need online at my home
this address: https://home.pearsonvue.com/smrp
42 minutes ago
L
Linda
I apologize for the inconvenience, I checked and the 3 exams that this Client SMRPCO offers are available online, here is the list of exams. I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST) pl give correcponding QATAR time
40 minutes ago
L
Linda
Australian Eastern Standard Time is 7 hours ahead of Qatar, you can search conversions via Google.
Is there anything else I can help you with today?
this phone +852 3077 4923 alien language for english press 1 but still diff language
please give qatar number
hong kong 8523077 not changing to english
36 minutes ago
L
Linda
I apologize for the issue you are facing.
The phone number I provided is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
+852 3077 4923 asking access code do you have
34 minutes ago
L
Linda
In this situation it might be because it is out of office hours, I recommend on calling tomorrow during office hours.
Do you have any other question for me today?
it started with hong kong language then i press #1 in english asking access code
34 minutes ago
L
Linda
I am sorry to read that, I recommend on calling this phone number 1800-023-095 so you can be transferred to correct department, available 24/7.
Is there anything else I can help you with today?
1800-023-095 calling this number freom qatar it goes to oreedoo service provider give me isd code or should i use +
28 minutes ago
L
Linda
Yes, please dial +1 800-023-095.
Is there anything else I can assist you with today?
+1 800-023-095 say please check the number
now
Is there anything else I can assist
it say number is not complete
from QATAR what number to dial
26 minutes ago
L
Linda
Please dial +61 1800-023-095.
Our team will be glad to transfer you to the correct department.

Is there anything else I can assist you with today?
it is giving covid 19 instruction
+61 1800-023-095. giving covid 19 instruction i think pearson VUE is trying to cheat
they taken exam fees 470 dollar not allowing me to take onlne exam
20 minutes ago
L
Linda
I apologize for the issue you are facing.
The phone number +852 3077 4923 is for Asia in general as some countries including Qatar do not have an specific phone number, you can also check here other phone numbers if needed.
this goes to
18 minutes ago
L
Linda
Yes, below that you can find the phone numbers, you just have to scroll down and select a continent.
here only not allowing me to schedule exam i send mail noe 7 days past no usefull messages
in this no qatar number
16 minutes ago
L
Linda
I am afraid that only our voice agents are able to schedule appointments for you, as I checked, your exam CMRP: Certified Maintenance and Reliability Professional should be able to schedule online.
I am afraid that some countries including Qatar do not have an specific phone number.
Is there anything else I can do for you today?
when i click exam schedule it goes to qatar test centre unless i select any one test centre it going moving next step
they hav designed the application to cheat exam fees
14 minutes ago
L
Linda
I am sorry to read that you are having technical issues to schedule your exam online, please call our Reservations Line during office hours so our team can schedule for you.
Apart from this, do you have any other question for me?
"please call our Reservations Line during office hours so our team can schedule for you." please give telephone number
12 minutes ago
L
Linda
I will kindly ask for you to direct your concern to the following number in order to be properly assisted, since chat has limited options. Please call our Customer Support team for further assistance.
+852 3077 4923

(Monday - Friday, 9:00 a.m.-6:00 p.m. AEST)
Do you have a different question for me?
this number not working for QATAR
+852 3077 4923
I WASTED time and money for +852 3077 4923
8 minutes ago
L
Linda
I am afraid that is the phone number available for Asia in general, I recommend on calling tomorrow during office hours.
for ASIA is wrong QATAR ISin middle east
no qatar mentioned
4 minutes ago
L
Linda
Here is our general phone number for Middle East: +44-161-855-7397.
Office hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.
Are you still there?
+44-161-855-7397.it is telling press 1 for US policy for all other enquiry press 2 i press 2 but this msg repated
repeated
a minute ago
New Messages
L
Linda
In this case is because the office hours are: 9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays, which means it is closed now, please call tomorrow during office hours.
Do you have any other concern for me today?

Jan 15, 2024 8:07 AM

SHERAFGAN SAJID MUHAMMAD RIAZ

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 8:07:00 AM
From: SHERAFGAN SAJID MUHAMMAD RIAZ
Subject: RE: Not able to schedule exam for CMRP

Hello dear

Regards

Sent from my iPhone

Original Message:
Sent: 1/15/2024 4:31:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

Please read my mail and check my screen shot i think you have not understood the problem it is not test center it is your application not going to next screen

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

------------------------------
CHINDADARIPET PALANI BTech, VA II
reliability supvr
Qatar Energy
Al Wakra
------------------------------

Dear Mr SHERAFGAN SAJID MUHAMMAD RIAZ,

I Received mail from pearsonvueconfirmation@pearson.com which is here under as screen shot which has link to

create Pearsonvue web account red circle .when i click the link my name and customer id filled

after i fill my name customer id ref 2 screen shot

it say i have already account and sign required ref 3 rd screen shot

it say sign required again

you can see my sign login 4 screen shot now how to proceed now please help me - C.S.Palani PVUE722273

Hello,

Yes they are right . You have to chose exam center . Even didn't see such option . Leave this option dear and go to exam center option .

Thanks

Sent from my iPhone

Original Message:
Sent: 1/14/2024 2:40:00 AM
From: CHINDADARIPET PALANI
Subject: RE: Not able to schedule exam for CMRP

Dear sir,

Then why this preference given in the Pearson Vue take test ??

To collect exam fees only??

Any suggestion / views from forum is always appreciated

awaiting valuable reply - C.S.Palani

I have join SMRP since sept 2023.

While I planning to schedule exam ,error showing "there was error exporting the candidate data".

Anyone can help on this already write email to certify@smrp.org ,no reply from there.

Refer number for SMRP:643573.

Mo:9638043512

------------------------------
JAYDEEPBHAI BODAR
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All Member Open Forum

Not able to schedule exam for CMRP

JAYDEEPBHAI BODAR01-08-2024 04:24 AM

Ahmad Habshi01-09-2024 08:40 AM

Ashlee Jones01-09-2024 11:53 AM

Ashlee Jones01-09-2024 11:52 AM

Sherafgan Riaz01-10-2024 04:00 AM

CHINDADARIPET PALANI01-14-2024 02:40 AM

Sherafgan Riaz01-14-2024 03:43 AM

CHINDADARIPET PALANI01-14-2024 01:08 PM

Sherafgan Riaz01-15-2024 03:32 AM

CHINDADARIPET PALANI01-15-2024 04:31 AM

Sherafgan Riaz01-15-2024 08:07 AM

CHINDADARIPET PALANI01-16-2024 06:15 AM

Sherafgan Riaz01-16-2024 10:07 AM

CHINDADARIPET PALANI01-16-2024 12:22 PM

Ashlee Jones01-16-2024 11:43 AM

CHINDADARIPET PALANI01-16-2024 12:40 PM

CHINDADARIPET PALANI01-22-2024 08:19 AM

Taylor Allen01-23-2024 08:48 PM

CHINDADARIPET PALANI01-26-2024 06:40 AM

Ashlee Jones01-29-2024 09:46 AM

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RE: Not able to schedule exam for CMRP