Hi, Joe --
I suggest you might consider taking a cue from Behavior-Based Safety techniques. A simple yes or no question, with a goal of maintaining 100% "yes" answers for a solid week, or for 50 consecutive observations, or such similar criteria. All observations are anonymous. You can get people from other departments involved in the observations as well. Observation means simply seeing, and checking yes or no on a pocket card, every time the observer enters the area.
Are all common tools in their proper places?
Are all unused parts removed when the job is done (returned to stores or marked for repair/rebuild/recycle/dispose)?
Is the workbench clear and clean?
Are the walkways unobstructed?
Pick two or three to start with and when you reach your goal reduce the observations on that one and pick another. Celebrate successes in a small way, like a dessert meeting after lunchtime.
I sincerely hope this helps.
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Daniel K Corman, CMRP
Houston, Texas, USA
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Original Message:
Sent: 09-05-2022 07:08 PM
From: Joseph Klosterman
Subject: S.M.A.R.T Goal - Housekeeping/Organization
Hello everyone,
My leadership team and I would like to develop a SMART goal for our team around housekeeping/organization/cleanliness. Our department is not bad in this regard, however we feel that a common goal for everyone will help drive improvements all around. Things such as leaving common shop tools in vehicles or on a jobsite, defective parts left at a machine or not labeled as defective, and overall housekeeping come to mind. I'd like to hear what others are using for metrics to drive better accountability short of supervisors following up on every single job which they currently do not have the capacity to do so. Any ideas come to mind?
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Joe Klosterman
Sr. Manager - Lift Maintenance
Gypsum, Colorado
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